Patient Experience Representative Urgent Care (full Time)

West Des Moines, IA 50266, United States

A day in the life\xe2\x80\xa6 Wondering what a day in the life of a Patient Experience Representative at The Iowa Clinic might look like?

Arrive at work in the morning \xe2\x80\x93 no night shifts here!
Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
Strives to create The Iowa Clinic Experience with each interaction.
Leave in the evening \xe2\x80\x93 hooray for working standard clinic hours!

Qualifications

Bonus points if\xe2\x80\xa6

Know someone else who might be a great fit for this role? Share it with them! What\xe2\x80\x99s in it for you

No weekends!
Three 12-hour shifts
One of the best 401(k) programs in central Iowa, including employer match and profit sharing
Employee incentives to share in the Clinic\xe2\x80\x99s success
Generous PTO accruals and paid holidays
Health, dental and vision insurance
Quarterly volunteer opportunities through a variety of local nonprofits
Training and development programs
Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night\xe2\x80\xa6 we could go on and on
Monthly departmental celebrations, jeans days and clinic-wide competitions
Employee rewards and recognition program
Health and wellness program with up to $350/year in incentives
Employee feedback surveys
All employee meetings, team huddles and transparent communication

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