The Patient Coordinator plays a vital role in a Medical Spa setting, ensuring smooth patient flow and providing excellent customer service. This position involves managing administrative tasks and patient inquiries to support the efficient operation of the facility.
Duties
- Coordinate patient appointments and manage the scheduling system
- Greet and assist patients in person or over the phone with inquiries
- Maintain accurate patient records and ensure proper filing of medical documents
- Collaborate with medical staff to ensure patient needs are met promptly
- Review and update patient information for accuracy
Requirements
- Proficiency in office management software and electronic health records systems
- Knowledge of medical terminology, including aesthetic terminology
- Experience in aesthetics or medical office setting is preferred
- Strong customer service skills with a focus on patient care
- Ability to handle sensitive information with confidentiality
- Previous experience as a medical receptionist is advantageous
- Attention to detail for accurate documentation review
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Work Location: In person
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