Job Description

Company Core Values

McKenzie Dental Center is a growing dental practice that is dedicated to delivering top-quality, patient-centered care in the Thurston Area. The practice strives to provide a dental experience that is not only friendly and comfortable but also convenient--transforming the way patients perceive dental care.

McKenzie Dental Center is guided by three core values: A

collaborative

focus where patient first mentality is our main priority.

We value doing the right thing

, even if it means fixing our mistakes. Bring

positivity

to the office and our patients is a must!

The Patient Coordinator reports to the Admin Team Lead. The mission of this position is to create an exceptionally welcoming patient experience that puts our guests and their parents at ease, builds relationships, and sets the stage for a positive and productive appointment.

Key Responsibilities

Checking In Patients Establish a welcoming first impression by warmly and enthusiastically greeting arriving guests and parents while assisting them with check-in. Maintain accurate current patient contact and health information by updating records Go above and beyond to create a memorable experience with friendly and accommodating services. "Own" the patient experience by taking initiative to assess patient needs and wants, and make adjustments. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met and waiting times are minimal. Keep reception areas and patient bathrooms clean and well stocked. Capturing patient photos and being a cheerleader for internal marketing campaigns. General Administrative Duties

Key Competencies

Professional appearance and demeanor and overall professional presentation Good interpersonal skills to establish and maintain a positive rapport with patients, parents, doctors, staff, and members of the community Effective verbal and written communication skills and telephone voice High standard for customer experience Positive attitude Team player

Salary Description

$22 - $27

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Expected hours: 32 - 40 per week

Benefits:

Health insurance Paid time off Retirement plan
Work Location: In person