Job Description

Department and Name:

Cardiology Specialists Port Warwick- SCH PBB

Physical Location:

Newport News, VA

Location Type:

On-Site

Employment Status:

Regular-Full time

Shift:

First (Days)

Posted Date:

October 16, 2025

Job Overview

Sentara Cardiology Specialists Port Warwick in Newport News is hiring a Patient Care Specialist!

Floating to other offices within Cardiology is a requirement and Travel mileage is reimbursable to Williamsburg and Virginia Beach.

As a

Patient Care Specialist

with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY
(Opens in a new tab)
to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Education

HS Diploma Associate Level degree or higher in lieu of the required experience will be considered.

Experience

3 years' Customer Service experience

required.*
1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers

required.*
Electronic Medical Record preferred.
Keywords: Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office


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