Job Description

Career Growth: Training to Become an Audiology Assistant

Live Better Hearing + Balance

is hiring a

Patient Care Coordinator

to join our team and support the daily operations of our audiology clinic. This role is perfect for someone who enjoys helping people, staying organized, and growing their skills in healthcare.

After successfully learning the PCC role, this position includes a pathway to be trained and promoted into an Audiology Assistant.

What You'll Do

Welcome patients and support check-in/check-out Schedule, confirm, and reschedule appointments Answer phone calls and respond to patient questions Update patient information in our software system Collect payments and complete daily closing tasks Scan and organize patient records Send/receive hearing devices for deliveries and repairs Assist Audiologists with basic office and clinical tasks Maintain office inventory (batteries, supplies, paperwork)

Audiology Assistant Career Path

Once you demonstrate strong performance as a PCC, you'll have the opportunity to be trained as an Audiology Assistant. This includes learning to:

Perform basic hearing screenings Clean and troubleshoot hearing aids Prepare hearing aid orders and track repairs Support providers with patient care tasks Learn core audiology tools and equipment
This pathway is great for candidates interested in long-term growth in healthcare.

What We're Looking For

Strong communication and customer service skills Excellent organization and attention to detail Ability to multitask and stay calm in a busy clinic Basic computer skills Professional and positive attitude

Preferred (but not required):

Medical office experience Experience with phones, scheduling, or customer service Interest in audiology or healthcare Sales background/experience

Benefits

Competitive pay Health, dental & vision insurance Paid time off & holidays Retirement plan with company match Career advancement opportunities Supportive team environment

About Us

Live Better Hearing + Balance is one of the largest privately owned audiology practices on the East Coast. We are committed to providing exceptional patient care -- and to helping our employees grow professionally.

Job Type: Full-time

Pay: $27.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Vision insurance
Education:

Associate (Required)
Work Location: In person