Job Description

Job Overview

We are seeking a dedicated Patient Care Coordinator to join our healthcare team. In this role, you will serve as the primary point of contact for patients, ensuring smooth communication between patients and medical staff. The ideal candidate will possess strong organizational skills, a compassionate approach, and familiarity with medical office procedures. This position offers an opportunity to contribute to patient satisfaction and clinic efficiency in a professional healthcare environment.

Duties

Greet and assist patients upon arrival, ensuring a welcoming experience Schedule appointments and manage patient calendars efficiently Verify patient information and update electronic health records accurately Communicate with patients regarding appointment reminders, follow-ups, and billing inquiries Prepare and organize medical documentation for provider review Coordinate with medical staff to facilitate patient flow and treatment plans Handle administrative tasks such as answering phones, managing correspondence, and maintaining office supplies Assist with insurance verifications and pre-authorizations as needed

Requirements

Prior experience in a medical office setting is preferred Knowledge of medical terminology to accurately communicate with healthcare providers and patients Strong organizational skills with attention to detail in managing schedules and records Excellent communication skills, both verbal and written Experience with medical administrative support tasks such as insurance processing and data entry is advantageous Office experience, particularly within dental or healthcare environments, is highly desirable Ability to handle sensitive patient information confidentially and professionally Compassionate attitude with a focus on providing excellent patient service
Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 36 - 40 per week

Work Location: In person