Job Description

Are you a highly organized, compassionate, and detail-oriented individual with a passion for providing exceptional patient care? Our busy optometric practice is seeking a dedicated Patient Care Coordinator to join our team.

About the role:

As the first point of contact for our patients, the Patient Care Coordinator plays a crucial role in ensuring a smooth and positive experience from start to finish. You'll be the heart of our front office, managing the patient journey with efficiency and a friendly demeanor.

Key Responsibilities:

Appointment Management: Schedule and confirm patient appointments, ensuring a well-organized daily schedule. Concierge-Level Service: Greet patients warmly and provide a welcoming, high-end customer service experience. Patient Flow Facilitation: Guide patients through their visit, from check-in to check-out, coordinating with the clinical team to maintain a seamless flow. Operational Duties: Perform essential opening and closing procedures for the office. Financial Management: Accurately collect and document patient payments.o Privacy & Security: Uphold strict patient confidentiality and data security standards.
Qualifications

Previous experience in a medical office, particularly an optometry or ophthalmology practice, is a plus. Strong organizational and multitasking skills is required. o Excellent verbal and written communication skills.
oA positive attitude and a commitment to providing outstanding service.o Familiarity with electronic health records (EHR) systems is a bonus.

Why Join Us?

We offer a supportive and collaborative work environment where your contributions are valued. If you are a proactive problem-solver who takes pride in creating a welcoming atmosphere for our patients, we'd love to hear from you.

To Apply:

Please submit your resume and a brief cover letter explaining why you are the perfect fit for this role to Jamie@redbankeye.com

Job Types: Per diem, Part-time

Pay: From $18,750.00 per year

Benefits:

401(k) 401(k) matching Employee discount Paid time off
Work Location: In person