Job Description

Job Overview

As a Patient Care Coordinator, you will be the heartbeat of our healthcare team, ensuring that patients receive exceptional care and support throughout their journey. You'll serve as a vital link between patients and healthcare providers, managing appointments, coordinating communications, and facilitating a seamless patient experience. Your role is essential in fostering a welcoming environment that prioritizes patient needs and enhances their overall satisfaction.

What you'll do

Manage patient appointments and ensure timely follow-ups to optimize care delivery. Coordinate communication between patients, healthcare providers, and administrative staff to ensure clarity and efficiency. Maintain accurate patient records and manage medical documentation in compliance with regulations. Educate patients about procedures, treatments, and services to empower informed decision-making. Assist with insurance verification and billing inquiries to streamline administrative processes. Utilize medical terminology effectively to communicate with both patients and medical professionals. Provide exceptional customer service by addressing patient inquiries and concerns promptly. Support the office team with various administrative tasks to maintain a smooth workflow.

Basic qualifications

Proven experience in a medical office or dental office setting is essential. Familiarity with medical terminology to facilitate effective communication within the healthcare environment.

Preferred qualifications

Strong background in medical administrative support to enhance operational efficiency. Previous office experience that demonstrates organizational skills and attention to detail. Excellent interpersonal skills with a passion for providing outstanding patient care.

Why you'll love it here

We are dedicated to creating an environment where our employees can thrive both personally and professionally. Our commitment extends beyond just providing jobs; we offer an enriching workplace that supports your growth at every turn.

Our benefits include:

Comprehensive health benefits for you and your family. Opportunities for professional development and continuous learning. A supportive work culture that values teamwork and collaboration. Resources focused on your mental well-being and work-life balance. Join us in making a difference in the lives of our patients while enjoying a fulfilling career as part of our dynamic healthcare team!
Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: 15 - 35 per week

Benefits:

Employee discount Flexible schedule Opportunities for advancement Paid sick time Paid time off Paid training Professional development assistance
Work Location: In person