Job Description

Patient Coordinator - Sales, Marketing & Administrative Support

About Us

The Aesthetic Surgery Center is a premier Plastic Surgery Center and Medical Spa located in Darien, CT, serving Fairfield County and greater Connecticut. With a private surgical suite and a team of top Plastic Surgeons, we deliver exceptional results in facial, body, breast reconstruction, and post-weight loss surgery. Our Medical Spa offers advanced injectables, laser treatments, and customized skincare services--all in a luxurious, patient-centered environment.

Position Overview

We're looking for a polished, driven

Patient Coordinator

who thrives in a sales-focused, relationship-building role. This is not a passive front-desk position--it's an opportunity to influence the patient journey, drive consultation and surgery conversions, support marketing initiatives, and contribute to the day-to-day operations of a high-end aesthetic practice.

This role blends

sales

,

patient experience

,

social media support

, and

shared administrative duties

. If you excel at communication, love connecting with patients, and enjoy working in a fast-moving environment where no two days look the same, you'll fit in well.

Compensation:

Competitive base salary +

commission

on the surgeon's fee for every booked surgery.

Key Responsibilities

Patient Coordination & Sales

Engage with prospective patients via phone, email, text, and in-person conversations to convert inquiries into consultations and surgeries. Educate patients on surgical and non-surgical options; guide them through next steps with clarity and confidence. Manage consultations, pre-ops, post-ops, and surgical scheduling with accuracy and finesse. Present payment options, financing programs, and follow through on financial completion. Maintain direct communication with the surgeon on scheduling flow, patient statuses, and follow-ups. Track sales metrics, conversion rates, and pipeline activity.

Marketing & Social Media Support

Collaborate with the marketing team on patient-facing campaigns, promotions, and email outreach. Assist with social media initiatives--including capturing photos/video content, coordinating patient testimonials, and supporting content planning. Ensure consistent messaging and brand professionalism across all platforms.

Shared Administrative Duties

Provide support at the front desk as needed, including phones, check-in/check-out, and general office flow. Maintain EMR documentation accuracy, and support compliance processes. Assist with daily administrative tasks to keep operations running smoothly (inventory support, office organization, event coordination, etc.)

Qualifications

Minimum

2 years experience

in plastic surgery, dermatology, or medical aesthetics. Proven track record in

sales

, with strong relationship-building skills. Excellent verbal and written communication. Highly organized, detail-focused, and efficient in a fast-paced environment. Proficiency in Microsoft Office; Nextech/EMR experience a strong advantage. Professional, polished presentation and strong interpersonal skills.

Why Join Us?

Work in a beautiful, state-of-the-art surgical and medical spa environment. Be part of a supportive, tight-knit team where your contributions are visible and valued. Grow your skills in sales, patient experience, marketing, and aesthetics. Help patients feel confident and empowered while building a rewarding career.

How to Apply

If you're enthusiastic, sales-driven, and excited to contribute to a leading plastic surgery practice, we'd love to meet you. Please send your resume and a brief cover letter outlining relevant experience.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

401(k) Employee discount Health insurance Paid sick time Paid time off Retirement plan
Experience:

Plastic surgery: 1 year (Preferred)
Ability to Commute:

Darien, CT 06820 (Required)
Work Location: In person