Job Description

You belong at Union!

The

Patient Advocate plays a key role in providing the highest quality of patient care while the patient is at Union Health.


Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you'll experience an inclusive environment in which you are empowered to be your best self every day.


In addition to competitive pay, Union co-workers enjoy:


Part-time and Full-time schedules Comprehensive Benefits Paid Time Off starting day one. Tuition reimbursement up to $5,250 each year. Career Paths Success Sharing 403b Retirement Employer Match. Much More!

Be part of an organization that is dedicated to your work-life balance, career, growth, and development. Union Health,

U Matter

and

U Belong

.


How can we help? Call us at 812-238-7827 or email us at recruiting@union.health

Patient Advocate Details

Essential Job Duties:


Initiates investigation and follows up on resolutions when events are reported. Documents all efforts and activities in the hospital incident tracking system. Refers all concerns received to the appropriate area within one business day of receipt and subsequently works closely with the direct supervisor to resolve the concern. Serves as patient representative and ensures close follow-up with the patient/family, utilizing Union Hospital's Service recovery program when necessary.

Qualifications:


Associate's degree preferred, Behavioral Sciences or related field. Healthcare experience preferred, customer service experience required. Expected to maintain and increase your own knowledge through both formal and informal education, resulting in a positive influence on the quality of care delivered at Union Hospital and promotion of a learning environment.




Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role.

We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.


As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, national origin, veteran or disability status.



Location: Union Hospital QUALITY MANAGEMENT(80030)

Schedule: FULLTIME, DAY, 8-4