Job Description

At

Novak Dental

, we're more than just a dental office -- we're a family. Our mission is to make every patient feel comfortable and cared for while receiving exceptional treatment from experts who truly care. We're growing and looking for an

energetic, compassionate, and proactive Patient Advocate

to join our team!

This role focuses on

following up with new leads, reactivating patients, and helping patients move forward with their treatment plans.

It's an ideal position for someone with strong communication and sales skills who wants to grow into a

Treatment Plan Coordinator

role.

Why You'll Love Working Here

Our work environment is:

Modern and professional Supportive and inclusive Safe and growth-oriented

Benefits include:

2 weeks accrued paid vacation 1 week paid sick time (for employee/children) Health insurance (50% employer contribution) 401(k) with 4% employer match Dental coverage for employee and immediate family Continuing education assistance and tuition reimbursement Opportunities for advancement within the practice
What You'll Do

Proactively follow up with new patient leads via phone, text, and email to schedule appointments Reconnect with patients who have pending or incomplete treatment Support the Treatment Plan Coordinator by helping patients understand their care options and next steps Build rapport and trust with patients to encourage follow-through with recommended treatment Manage and track patient communication using office software Collaborate with the front desk and clinical teams to ensure a smooth patient experience Maintain accurate notes and data on patient interactions Uphold confidentiality and HIPAA compliance
What We're Looking For

Experience in a dental or medical office preferred

, but not required If no dental experience, must have a

strong background in sales, customer service, or patient relations

Excellent verbal and written communication skills -- confident, clear, and empathetic Outgoing, optimistic, and self-motivated personality Highly organized with attention to detail and follow-up Quick learner with the ability to pick up dental terminology and treatment concepts Desire to grow into a

Treatment Plan Coordinator

role with additional training and experience
Ready to Join Our Family?

If you love connecting with people, helping them take the next step in their care, and want to grow in a supportive and patient-centered environment, we'd love to meet you!

Job Type: Full-time

Pay: $18.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Professional development assistance Retirement plan Tuition reimbursement
Work Location: In person