Job Description

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility:

Wheaton Medical Center

Location:

Wheaton, MN

Address:

401 12th St N, Wheaton, MN 56296, USA

Shift:

Varies

Job Schedule:

PRN

Weekly Hours:

Varies

Salary Range:

$16.25 - $23.00

Department Details

Monday- Friday 7am-5pm clinic hours



No weekends or holidays

Job Summary

Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford. REGISTRATION



Greet patients & verifies demographics



Creating, scanning & routing documents or electronic forms



Inform patients what the document is & capture signatures on necessary paperwork



Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures



Collects co-payments, pre-payments, and payments on account balances



May work through the registration work queue to address and resolve registration errors or denied insurance claims



SCHEDULING



Work with nursing team & providers to coordinate & schedule appointments to meet patient's needs, coordinate provider schedule



Obtain and coordinate referrals & conduct pre-authorization



Arrange interpreter services



Check patients in/out



Operate multi-line phone



May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers



ADDITIONAL DUTIES MAY INCLUDE



Preparation & coordination of charts



Organize supporting provider documents



Initiation & collaboration of patient financial assistance



Track patient visits & health information management on patient accounts



Compile, distribute, administer, and score assessments



Coordination of Telemed appointments



Reminder calls for appointments



Hospital admission



Office duties, such as make copies or send faxes

Qualifications

High school diploma or equivalent preferred. Post-secondary education helpful.



One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.



May require BLS for certain locations and/or settings.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .



Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .



Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number:

R-0241279

Job Function:

Revenue Cycle

Featured:

No