Job Description

Job Summary and Responsibilities

As our Patient Access Representative, you will be the "champion of first impressions" by maximizing your talent for organization, operations, and customer service, with plenty of opportunity to lead and guide change within our dynamic healthcare environment.



Every day, you will cultivate a positive experience for all patients, family members, visitors, and staff by efficiently managing the full scope of the patient intake process. You will verify insurance benefits, clearly communicate financial obligations, and collect patient payments at the point of service. Furthermore, you will contribute to team development by mentoring new associates and assisting with their orientation.



To be successful in this role, you will demonstrate exceptional critical thinking, keen attention to detail, and proven knowledge of insurance, billing, and medical terminology. Your strong customer service skills and patient-first mindset, driven by a profound enthusiasm to help others, will ensure a seamless, high-quality patient intake experience.

Job Requirements

Required

High school diploma Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Preferred

Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills

Where You'll Work

Holy Cross Hospital - Davis, founded in 1976, is a 220-bed community leader and healthcare provider of choice for northern Utah. We deliver advanced, patient-centered care, continually expanding our services and technology. Our newest 16,000-square-foot Weber Campus in Roy extends emergency, radiology, mammography, and 24/7 lab services to underserved communities, including Ogden and Roy. Beyond our commitment to health, our location on the Wasatch Front, near Hill Air Force Base, offers exceptional quality of life with quick access to outdoor adventures like hiking and biking, plus the vibrant cities of Ogden and Salt Lake City.

Pay Range

$17.00 - $23.31 /hour