Job Description

The Patient Access Representative is the first face and voice for Northern Nevada HOPES. Patient Access Representatives are important members of the Integrated Healthcare Model at Northern Nevada HOPES and provides excellent communication about patient needs and services to medical and supportive services team members; providing excellent communication and attention to detail. The Patient Access Representative works in partnership with patients to schedule appointments, provide reminders, identify and ensure eligibility for services, and displays a desire and passion for changing the lives of vulnerable patients. The Patient Access Representative serves on a fluid team that provides direct patients services and is assigned to tasks as needed to ensure an outstanding patient experience.



Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work - Northern Nevada HOPES!



At HOPES, we're more than just a healthcare provider -- we're a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community.



Purpose-Driven Work

Be part of a team that's transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada.



People-First Culture

At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do.



Career Growth & Development

We invest in your future by offering a mentorship program, leadership and soft-skills training, networking opportunities, and support for continuing education.



Exceptional Benefits



100% employer-paid health insurance



Life insurance options



3 weeks of PTO in your first year



12 paid holidays annually



Paid Parental Leave (after 12 months)



24/7 Employee Assistance Program



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