Job Description

Department:

16008943 RCM St Francis Patient Access

Shift:

Evening/Night (United States of America)

Hours:

20

Contract:

SEIU-4-St Francis Service and Maintenance-SSF

Weekend Rotation:

Every Other

Job Profile Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

:

Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Principle Responsibilities

Greets and welcomes patient in person. + Collects demographic and insurance information.
+ Checks in or interviews patient to complete appropriate paperwork.
+ Directs patient to their appointment or procedure.
+ May assist in scheduling add-on appointments.
Verifies eligibility and benefits information for payers and interprets results. + Obtains signatures from patients as needed.
+ Collects co-pay or deductibles and respond to questions regarding financial assistance programs available.
+ Refers complex questions as needed.
Uses resources, tools and procedures to complete accounts in assigned work queues. Assists patient in completion of request for information forms and submits to appropriate department. + May gather medical record information from all departments for collection.
+ May mentor new staff.
Other duties as assigned.

Required Qualifications

Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description 0 to 2 years of customer service experience 0 to 2 years of general office experience 0 to 2 years of experience using computer including Microsoft Word, Excel, and Outlook

Preferred Qualifications

High school diploma or GED 0 to 2 years of knowledge of the components of revenue cycle and health care insurance

Physical Demands

Light Work: Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently

Additional :

0.5 FTE (40 hours every two-week pay period) 8-hour, Evening/Night Shifts Weekday Shifts will primarily be 3pm-11:30pm, Night shift is 11pm-7:30am Every other weekend rotation will be 3pm-11:30pm with possible overnight shift of 11pm-7:30am 3 Weeks FT Day Time Training Required for First 3 Weeks

Pay Range:

Pay Range: $20.53 to $29.91 per hour



The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary:

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive -- not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being -- mind, body, spirit and community -- of you and your family members.


Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.


In addition, Allina Health offers employee resources groups (ERGs) - voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.


Benefits include:

Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Paid Caregiver Leave Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employer
Benefit eligibility/offerings are determined by FTE and if you are represented by a union.