Patient Access Rep
Eugene, OR 97401, United States
Job Description
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Description PeaceHealth is seeking a Patient Access Rep for a Full Time, 1.00 FTE, Evening position. Hourly compensation is $18.49 \xe2\x80\x93 $31.11; hiring rate dependent on qualifications, professional experience, and/or work location. ***Hiring Bonus may be available!*** JOB SUMMARY Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. ESSENTIAL FUNCTIONS
- Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
- Collects patient balances, co-payment, co-insurance, or other payment types.
- Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
- Responds to customer\xe2\x80\x99s inquiries.
- Assists with departmental coverage as needed.
- Manages daily appointment schedules which may include reminder calls and calling all referrals.
- May transport patients utilizing escort or wheeled transport equipment.
- Performs other duties as assigned.
- High School diploma or equivalent preferred.
- One year of medical office or related customer service experience required.
- Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding preferred.
- Knowledge of insurance process and regulations preferred.
- Experience with Microsoft Office applications, including Word, Excel and Outlook preferred.
- Must be able to manage conflict effectively and professionally.
- Excellent time management skills, with an emphasis on meeting time sensitive deadlines.
- Good customer service skills and good interpersonal skills.
- Chart management which includes: chart creation with all necessary forms; chart note copying for specific insurers; and discharging charts.
- Strong background in customer service may be considered in lieu of medical office or related experience.
- Work requires normal amounts of physical effort up to 33% of the time
- Ability to lift objects weighing 50 lbs. or less.
- Work is performed under normal working conditions with adequate lighting and ventilation.
- Duties require the ability to concentrate and pay close attention to detail (more than 65% of work time)
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Job Detail
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Job IdJD4250656
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEugene, OR 97401, United States
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EducationNot mentioned