Job Description

Position Information



Job Title
Part-Time Temporary Information Specialist & Test Examiner 2


Campus
Urban Campus/Des Moines


Job Number
23-T35


Employment Date
As soon as possible


Job Category
Part-time Temporary Staff Positions


Application & Position Information Call
Erica Spiller at elspiller@dmacc.edu for questions regarding the duties of the position.


Posting Detail Information



Salary Information
$19.75 per hour


Job Summary

Greet and assist prospective and current students, staff, visitors, and the general public by disseminating information concerning educational offerings, college policies and procedures, DMACC webpage navigation, events and activities. Assist students in the Student Services Office computer lab with tasks such as financial aid applications, admissions applications, online orientation, and assessments.

Organizes and performs all tasks which support the operation of the Urban Campus Student Services Office.





Essential Functions

Greet and guide in-person, phone, and virtual visitors to Urban Campus and the Student Services Office departments. Provide general college information and event support. Provide clerical support to the Student Services office, including scheduling and data collection. Print, process, and mail requests for information or other printed materials.

Provide assistance to students using the computer lab to complete a variety of applications, assessments, or other electronic processes/forms.

As needed, administers and proctors assessments and/or certification exams for DMACC students, area businesses, and distance learning courses from DMACC and other schools. Organizes systematic storage of tests and insures the confidentiality and security of all tests; works within FERPA regulations; schedules testing times and dates for individualized testing; monitors the facility to prevent cheating and when appropriate, takes necessary steps to report results to the appropriate faculty. Provides information to students on testing performance and if needed, refers students to the appropriate DMACC staff. Posts testing scores to Banner. Maintains faculty files; screens and routes incoming calls and relays messages; monitors testing calendar; distributes mail; mails completed exams to appropriate agencies. Perform other duties as assigned.


Required Qualifications
High school graduate or equivalent.
One year of clerical or general office experience. (Postsecondary education in any field may substitute for the required experience. Fifteen semester credits are equivalent to 6 months of experience.)
Ability to interact effectively, courteously and impartially with diverse populations.
Knowledge of current software applications.
Strong communication, organization, and problem-solving skills.


Desired Qualifications
Experience in an educational institution.
Some postsecondary education in a related field.


Work Schedule
Monday-Thursday 1-6pm and Friday 1-5pm.


Posting Date
04/12/2023


Deadline for Submitting Applications



Open Until Filled
Yes


Special Instructions to Applicants
DMACC is an Affirmative Action/Equal Employment Opportunity employer and embraces diversity. Women, minorities, individuals with disabilities and veterans are encouraged to apply. Individuals with disabilities desiring a reasonable accommodation in the application process should notify Human Resources at 515-964-6301 or by email jobs@dmacc.edu.


Quick Link
https://jobs.dmacc.edu/postings/9477

Nondiscrimination Statement:

Nondiscrimination Statement:



Nondiscrimination Statement:
Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, or hiring practices, and harassment or discrimination based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information (in employment) and actual or potential parental, family or marital status. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law.

Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Campus Provost\xe2\x80\x99s office, the Academic Deans\xe2\x80\x99 office, the Judicial Officer, or the EEO/AA Officer, Human Resources. ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S. Ankeny Blvd, Bldg. 6, Ankeny, IA 50023, phone 515/964-6857, dso@dmacc.edu. Title IX questions and concerns may be directed to the Title IX Coordinator at 2006 S. Ankeny Blvd, Bldg. 1, Ankeny, IA 50023, phone 515/964-6216, Title9@dmacc.edu. Questions or complaints about this policy may be directed to the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661-7204, phone 312/730-1560, fax 312/730-1576, email OCR.Chicago@ed.gov.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Describe your experience working in a fast-paced office environment, detail your responsibilities, workload, and customer contact experience. (Open Ended Question)

• * Describe a time when you had to manage multiple projects at one time. Detail how you approached your tasks, the tools and techniques you used, and how you measured success. (Open Ended Question)

• * Describe your experience working with diverse groups of people. How do you establish and maintain a professional working relationship with people of diverse backgrounds? In what languages besides English, are you fluent? (Open Ended Question)

• * How did you learn about this job opening?
  • DMACC Employee Referral
  • Friend/Relative
  • Indeed.com
  • TeachIowa.gov
  • HigherEdJobs
  • CareerBuilder
  • The Chronicle of Higher Education
  • Inside Higher Ed
  • LinkedIn
  • Iowa Workforce Development
  • DMACC Website
  • DMACC Applicant Job Alert Email
  • Other

Documents Needed to Apply

Required Documents Optional Documents

• Resume

• Cover Letter

• Transcripts

• Transcript 2

• Transcript 3

• Other