Job Description

Responsible for accurately processing financial transactions and being an effective source of information for customers: in lobby, drive-thru window, by telephone or Live Chat. Provides friendly, professional, confidential and effective assistance to customers and coworkers assuring a positive experience and minimizing wait time.

MAJOR DUTIES + RESPONSIBILITIES

70% Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and posts transactions into bank records via an online terminal. Cashes checks and pays money from savings and checking account upon verification of signatures and customer account balances. Receives and processes loan payments.



20% Troubleshoots and resolves customer and internal inquiries in a timely, professional and accurate manner.


5% Balances cash drawer intermittently and at the end of the day. Reports any discrepancies to the supervisor as needed.



5% Maintains knowledge of bank products and services.

Core Values

Positive Energy:

We smile...a lot. We are happy and realize it's a choice. We have a zest for life. We have fun and celebrate. We don't participate in gossip, and we have no room for negative attitudes or energy.

Extreme Ownership:

We take initiative and don't wait for others to direct. We don't make

excuses; we just get it done. We Own it! We have integrity in all that we do. We strive for excellence in all that we do.

Build Genuine Relationships:

We listen. We are sincere. We are trustworthy. We are humble but confident. We value teamwork.

Must

be available to close the Denver branch on weekdays (6 pm closing) and on Saturdays from 9 am-12:30 pm. This position is primarily for the Denver branch location but could also help cover shifts at our Waverly location as needed.