Job Description

Primary first-level contact for college employees, callers and visitors to the Human Resources Department, answering questions and providing information as requested. Provides administrative support to the department's management team including recruitment, onboarding, and maintaining employee records.
HR Responsibilities: (non-inclusive)

• Project a helpful demeanor at the main reception desk while welcoming, engaging, and answering questions of callers and visitors to the Human Resources Department.
• Develop and maintain familiarity with Human Resources policies, procedures, website and portal information/pages, forms and documents, providing extraordinary customer service when answering a wide variety of questions related to college employment.
• Provide administrative support for various human resources functions, e.g., scheduling interviews, reserving rooms, making photocopies of needed materials for interviews, compiling documents needed for orientation, benefits fair and other special events; preparing materials for records requests.
• Receive, log, and disseminate, as appropriate, a variety of forms such as Personnel Action Reports and signed Faculty Assignment Sheets.
• Utilize Banner to respond to inquiries, may perform some data input as needed.
• Operate fingerprinting equipment for post-offer, pre-employment background checks.
• Assist new employees with forms, as needed. Set up digital personnel files and ensure all necessary documents are received (e.g., transcripts, application materials, etc.) and scanned into the HR system. Track onboarding details.
• Assist with the preparation, inventory, and facilitation of the service awards programs, including the Distinguished Service awards and the Employee of the Semester award.
• Process invoices using Clockshop.
• Monitor office supply levels and places orders to replenish supplies as needed.
• Assist with the preparation, storage, removal and retrieval of records with our off-site vendor, as requested.
• Perform related duties as assigned.

Qualifications:
Education/Training and Experience Required:

• A minimum of an associate degree, preferably in Human Resources, or a related field.
• A minimum of three years working in a busy office open to the public in a role that emphasized customer service, competence with Microsoft Suite (especially Word and Excel), and attention to detail.
• An equivalent combination of education and experience that provides the knowledge, skills and abilities is acceptable.

Knowledge, Skills and Abilities:

• Knowledge of general human resources and employment principles.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Exceptional time management, organizational skills and attention to detail.
• Abilities to maintain office decorum and confidentiality.
• Proficiency to utilize technology and software applications independently and effectively.

Physical Activity Level:

• Light - sit, bend, stand and walk, lift up to 20 lbs. occasionally.
• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and walking.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate in a variety of modes: in person, online, telephone, email and other communications in face-to-face telephone, email and other communications.
• Ability to read job-related documents.
• Ability to use a computer.

Conditions of Employment:

• This is a 12-month, part-time, non-exempt position. The hourly rate is in grade 06A of the

. The anticipated hiring range is $17.30/hour - $18.45/hour. * Non-insurance benefits include paid time away (vacation, personal, sick, and holiday pay) and prorated tuition.

• The work schedule includes 26 hours per week as follows: Monday - Thursday, 8:30 a.m. - 3:30 p.m. with a 30-minute unpaid lunch break each day.
• Please note: The final offer for the successful candidate is targeted to fall within the posted range but will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and/or preferred job requirement(s).

Application Process: Apply for this position through the college's . Please be prepared to do the following:

• Answer all questions in the college's employment application (*please read the note below)
• Attach a current resume and a cover letter summarizing your interest and qualifications for this position.
• Applications will be accepted until the position is filled; however, application review will begin immediately.

*To avoid difficulties when submitting your application, be sure your web browser (e.g., Google Chrome, Firefox, Internet Explorer) is updated to the latest version and allow yourself sufficient time to complete the application since you WILL NOT be able to save a partially completed application and work on it later.
Lakeland Community College is an equal access and equal opportunity employer and is strongly committed to a policy of equal opportunity in its employment practices. The College does not discriminate against applicants on the basis of race, ethnicity, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, military status, disability, age, ancestry, pregnancy, childbirth, or related medical conditions, genetic information, or any other characteristic protected by law. If you have a disability that requires special accommodation to participate in the application/interview process, contact the Human Resources Office at 440-525-7575.
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Skills Required