Job Description

About Us

LUX LAIR is a fast-growing luxury e-commerce retailer specializing in off-price,

authentic designer handbags, clothing, shoes, and accessories

from world-renowned brands such as Gucci, Fendi, Prada, Saint Laurent, and more. We sell across major online marketplaces--including Amazon, eBay, The RealReal, and Poshmark--as well as our own website.

While most orders ship directly from our suppliers,

all returns are processed at our downtown Minneapolis warehouse

, where this role is based.

Position Overview

We're seeking a

reliable, detail-oriented

, and

highly responsible

Returns & Fulfillment Associate to manage returns and ship orders from returned inventory. This is a

part-time (12-15 hrs/week)

1099 contractor role, typically on

Monday, Wednesday, and Friday afternoons

with flexible scheduling available.

You will often be the

only team member onsite

in our clean, organized 400 sq. ft. warehouse located one floor above a co-working space. Typical shifts are

3-5 hours

, and the average shift includes:

3-5 orders shipped

4-6 returns processed

If it's a slower day with fewer returns or orders, there will always be additional tasks available such as

photographing inventory, creating new product listings, and auditing inventory

. You will be

expected to perform these tasks on slower days

, and you'll also have the

option to take on these tasks during regular shifts

to earn additional hours if desired.

A USPS office is onsite (closes at 5 PM), and FedEx/UPS drop-offs are often needed for same-day shipments.

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Critical Responsibility of This Role (Please Read)

This position carries a

very high level of trust, accountability, and independence

. You will be the

sole onsite operator

responsible for:

Processing all returns correctly Accurately managing inventory Shipping orders on time Meeting strict marketplace deadlines (Amazon, eBay, etc.)
Because timely shipping directly affects company performance and account health,

reliability, punctuality, and consistency are absolutely essential

. We depend heavily on this role, and applicants must take pride in being dependable, detail-focused, and self-managed.

Responsibilities

Inspect, authenticate, and process returned luxury merchandise Repackage items for resale with great care Accurately update inventory records and stock levels Pick, pack, label, and ship customer orders Maintain an organized, clean, and efficient workspace Communicate with customers/team members regarding return issues Coordinate periodic returns to suppliers Handle occasional urgent/same-day orders Photograph merchandise for online listings Assist in listing new products online

Additional Opportunities:

Provide support for administrative tasks and marketing initiatives. Opportunity to host live selling events on social media platforms for additional hours and experience (optional) Potential for increased responsibility and advancement within the company.

Required Skills & Qualifications:

Prior retail, warehouse, shipping, or receiving experience

preferred

Exceptional attention to detail, especially with high-value designer goods Strong organizational skills and accuracy with inventory Highly reliable, punctual, and comfortable working independently Basic proficiency with Excel or Google Sheets Strong written communication skills; responsive via Slack Reliable transportation for local USPS/FedEx/UPS drop-offs Familiarity with luxury/designer fashion is a strong plus, as you'll be working closely with high-value items from major designer brands. High school diploma or equivalent required; college preferred

Job Type

Part-time

Contract (1099)

Benefits:

Employee discount Flexible schedule

Schedule:

Monday, Wednesday, Friday (typical) Weekends as needed

Work Location:

In person - Minneapolis, MN 55415

Ready to Join LUX LAIR?

If you're dependable, detail-oriented, and excited about working with luxury merchandise in a flexible, independent role, we'd love to hear from you. Apply today and become a key part of our growing luxury e-commerce team!

Job Types: Part-time, Contract

Pay: $22.50 - $25.00 per hour

Expected hours: 12 - 15 per week

Benefits:

Employee discount Flexible schedule
Education:

High school or equivalent (Required)
Language:

English (Required)
Ability to Commute:

Minneapolis, MN 55415 (Required)
Work Location: In person