Job Description

PART TIME ASSOCIATE NEEDED TO COVER 3 DAYS A WEEK. MUST BE AVAILABLE TO WORK SOME WEEKENDS AND HOLIDAYS REQUIRED.

When guests arrive at our hotel,

we only have few minutes to make a great first impression. That said, a majority of this responsibility falls in the hands of our front desk agents.

A Front Desk Agent will set the tone of the entire experience that our guests will get from their stay.

A successful Hotel Front Desk Clerk will have various prerequisite skills and qualification, including:

Empathetic and Caring*

Willing to Go Above and Beyond*

Ability to Anticipate Guests' Needs*

Engaging and Inquisitive*

Always Smiling/ Energetic*

Knowledgeable/ Resourceful about the Local Area/ Hotel*

Maintain regular attendance and timeliness

Basic computer knowledge

Communicate with housekeeping and maintenance departments to ensure prompt responses to guests' needs

Make guest reservations and operate multi-line phone system

Keep the lobby crisp and clean for guests

Resolve charge disputes, process corrections and/or adjustments, post charges to accounts,

Count drawer and prepare cash deposits

Ensure that the safety & confidentiality of all matters pertaining to guests are met.

Understand and execute hotel emergency procedures if an incident should occur

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

Employee discount Flexible schedule
Work Location: In person