Job Description

Now Hiring: Part-Time Front Desk Agent

We are currently accepting applications for a

Part-Time Front Desk Agent

to join our team. The ideal candidate will demonstrate professionalism, reliability, and strong customer service skills. This position requires an individual who is comfortable working in a fast-paced hospitality environment while maintaining a positive and welcoming demeanor at all times. Training will be provided upon hire.

Position Information

Status:

Part-Time

Shift Availability:

7:00 AM - 3:00 PM and 3:00 PM - 11:00 PM

Schedule:

Flexible, including weekends and holidays

Primary Responsibilities

Provide professional and courteous service to all guests at check-in, check-out, and throughout their stay Assign rooms, process payments, and follow all established financial and security procedures Accurately document and communicate guest requests and preferences Coordinate with Housekeeping regarding room status, early arrivals, late checkouts, and special accommodations Address guest inquiries and service concerns promptly and professionally Maintain a clean, organized, and secure front desk and lobby environment Complete daily reports, checklists, and other assigned tasks in accordance with company procedures Collaborate effectively with all hotel departments to ensure overall guest satisfaction

Qualifications

Strong customer service and interpersonal communication skills Ability to manage multiple tasks and remain organized under pressure Professional appearance and demeanor Ability to work independently with minimal supervision Scheduling flexibility, including weekends and holidays

Preferred Qualifications (Not Required)

Experience with Property Management Systems (FOSSE, PEP, or comparable platforms) Previous experience working with Hilton, Marriott, or other branded hotel properties Bilingual proficiency, with Spanish preferred Strong computer and administrative skills

Benefits

Training and professional development opportunities Employee travel discount program (Hilton or Marriott brand hotels) Incentive and performance-based opportunities Supportive work environment with potential for advancement

Interested candidates are encouraged to apply. We look forward to speaking with you.

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: No more than 24 per week

Work Location: In person