Provide excellent customer service experiences for the Shorewood-Troy Library patrons
Checkin & out books and other items
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Answer the Library\'s main phone number and transfer phone calls
Assist patrons with informational questions and technology questions, plus refer questions to other staff, if necessary
Help patrons find their next great book to read
Tell patrons about upcoming programs at the Library
Other duties as assigned.
Hours may include days, nights, and weekends (on a rotation). Successful circulation assistants multi-task. Other necessary qualifications are:
Being able to stand for an extended period and lift up to 25 pounds.
A minimum of a high-school degree or a GED, with an LTA preferred.
Strong front-line customer service skills and experience, including cash handling.
Love recommending the next great book or movie to a patron!
Office skills such as working with computers, including MS Office and phone skills.
Fifty (50) hours per year, pro-rated the first year, and forty-five (45) hours of sick per year, pro-rated the first year. Paid holidays. The Shorewood-Troy Library is an equal opportunity employer and values diversity on our team. Please send a resume and cover letter to jmills@shorewoodtroylibrary.orgto apply. Job Type: Part-time Pay: $15.50 per hour Benefits:
Paid time off
Schedule:
Day shift
Night shift
Weekend availability
Ability to commute/relocate:
Shorewood, IL 60404: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
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