Job Description

Benefits:

401(k) Employee discounts Paid time off

About us:

Access Veterinary Care is primarily a veterinary urgent care clinic that focuses on providing affordable, accessible care for families in Minnesota. Through community medicine that prioritizes quality, efficiency, and flexible care options, we believe that we can help reduce the burden of medical care and help keep animals with their families.

What we're looking for:

Access Vet Care is looking for a reliable, tech savvy, and energetic receptionist. You would be the face of our clinic, helping to guide clients through the process of accessing veterinary care, and helping manage the daily flow of patients for our medical team.



An ideal candidate is reliable, great at making autonomous decisions on pacing and flow, works well with their team, and knows how to prioritize tasks efficiently. Most importantly, we're looking for a candidate who is client-centric: Someone who knows how to manage clients, and who wants to take the time to help them through financial conversations, stressful and emotional situations, general queries, etc. We want to make sure our clients receive the same compassionate care as our pets - our administrative team makes that happen.

Main Job Duties:

Check in and register clients and patients Manage flow of patients during urgent care Answer phones, direct calls, and take messages for medical staff as necessary Perform phone triage of patients Process prescription requests Ensure timely communication with referring veterinarians Obtain CPR and Emergency Treatment paperwork Create estimates and schedule surgical procedures Manage clients when on property (ensure they're following proper safety protocols (e.g. dogs must remain leashed in the lobby), taking over financial conversations for med staff, attend to supplemental questions or concerns) Support a friendly and welcoming atmosphere Money handling (process payments through electronic medical record system) Maintain medical records Answer e-mails in a timely fashion Other duties as assigned

Preferred Qualifications:

Experience in a veterinary office or medical office is a plus!

Part-Time Benefits:

Employee discount Friends and family discount Paid time off Retirement plan

Hours:

We're looking for 10-30 hours/week

Job Type: Part-Time



Pay: $18.00 per hour



Expected hours: 10-30 per week



Schedule:



10 hour shift Day shift Rotating weekends
Work Location: In person