Job Description

Purpose

The Human Resources Assistant provides essential administrative support that keeps The Heritage Community running smoothly. This role manages documentation, onboarding, compliance tracking, and daily coordination to ensure every employee feels welcomed, supported, and valued. As a primary point of HR contact, the HR Assistant models professionalism, compassion, and reliability in every interaction.

Core Responsibilities

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Maintain Accurate Employee Records:

Organize and update personnel files; manage digital and physical documentation; support audits and investigations.

Ensure RegulatoryAccreditation Compliance:

Track background checks, credentials, TB tests, required trainings, and policy acknowledgments. Follow up promptly to meet state and federal standards.

Process Background Screenings:

Initiate and monitor fingerprinting, abuse-registry checks, and other pre-employment verifications with strict confidentiality.

Coordinate Onboarding:

Prepare documents, schedule orientation, verify I-9/E-Verify, and guide new hires through initial compliance tasks.

Manage HR Tracking Systems:

Maintain tools for monitoring leaves, deadlines, certifications, and disciplinary actions; identify gaps and escalate concerns as needed.

Protect Confidential Data:

Follow HIPAA, FERPA, and internal privacy requirements at all times.

Support HR Process Improvements:

Help refine administrative workflows and increase efficiency, accuracy, and consistency.

Communicate Professionally:

Respond to inquiries promptly, respectfully, and with a solution-focused approach.

Model Organizational MissionValues:

Provide dependable, service-oriented support that contributes to a positive employee experience.

Provide Flexible HR Support:

Assist with audits, events, trainings, system maintenance, and department initiatives as assigned.

Qualifications

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Strong attention to detail and ability to maintain organized, compliant employee records Understanding of HR compliance requirements (background checks, licensing, I-9/E-Verify, training, etc.) Ability to handle sensitive information with confidentiality and integrity Professional communication skills and responsiveness Adaptability, teamwork, and commitment to The Heritage Community's mission

Core Competencies

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Accuracy and compliance in recordkeeping Confidential and precise processing of background screenings Effective onboarding coordination Reliable tracking and reporting Professionalism, communication, and service orientation Ability to improve processes and support team initiatives

Physical Requirements

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Ability to sit for extended periods; use hands/fingers for office equipment Occasional walking between buildings in varying weather Lift up to 25 lbs when needed Maintain focus during high mental or emotional demand Remain composed and professional in a residential treatment environment, including during acute student mental-health situations

Work Environment

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Primarily office-based within a residential treatment center. Requires regular interaction with staff and students and the ability to remain calm, professional, and attentive in emotionally intense or crisis-related situations. Occasional movement across campus is required.

Additional Information

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This job description outlines key expectations but does not list every possible duty. Responsibilities may change based on organizational needs. Employment is at-will in accordance with applicable law. Reasonable accommodations will be provided in accordance with the ADA. The Heritage Community is an Equal Opportunity Employer.