Job Description

Part- Time Business Development Director BriteLife Recovery LLC was founded in late 2019 and became operational with its first facility opened in Hilton Head South Carolina on Jan 5, 2020. BriteLife Recovery LLC\xe2\x80\x99s corporate headquarters are in Englewood Cliffs, New Jersey. The company offers a full continuum of substance use disorder and co-occurring mental health services for adults 18 and older living with substance use and alcoholism. BriteLife Recovery acknowledged that there were many individuals living with addiction, and that we could help improve more people if invested in underserved communities which lead to our May 2022 expansion to where many would consider the snack food capital of the United States; Hanover, Pennsylvania. Our primary focus is to provide Hope, Health and Healing for those seeking our service through a Trauma-Responsive, Holistic experience. Job Summary The Part- Time Business Development Director is responsible for stimulating census growth by educating the referral community on the benefits of Britelife Recovery services and gaining admissions into our programs. This position must be able to effectively communicate our value proposition to other treatment programs, labor unions, EAPs, hospitals, medical staff, clinicians, state and government agencies, and the direct consumer (parents and/or families). This position must create strong internal equity with Britelife staff to assist clients with continuing care plans. This position will take a pivotal role in the development and implementation of local, regional, and national marketing plans. Primary Tasks:

• Increase admissions through educating the referral community on when it is appropriate to refer to a BLR program and effectively communicate Britelife Recovery\xe2\x80\x99s value proposition.
• Develop quarterly comprehensive business development strategy. This strategy should include plans to grow referral business from current active accounts, past active accounts, and newly established accounts.
• Develop strong working relationship with BLR staff and involve key personnel and programs in educational sessions either on or off-site.
• Work collaboratively with program directors, call center, admissions, and case management staff to ensure consistent delivery of service. Communicate frequently with directors and admission/intake staff to meet or exceed service expectations.
• Monitor, evaluate and report on referral trends, utilization and referral source/ customer satisfaction.
• Reports any operational or admissions issues to operations/admissions team to ensure outstanding client/customer service.
• Attend and assist with local, regional and national events and activities. Works collaboratively with other Business Development Representatives and Professional Relations Officers to coordinate educational events and marketing activities.
• Develop and execute prospecting sales development plan by geographic area to increase market share and positively impact volume.
• Assist in the development of promotional collateral for specific targeted services and niche markets as needed and within budget.
• Maintain customer relationship database to document marketing strategies, completed needs assessments, contacts completed, future call objectives and relevant notes. Provide weekly summary to marketing meetings and to Director of Marketing.
• Promote BLR philosophies; generate team spirit; and create and maintain a business environment that fosters the highest levels for quality, excellent customer service, and superior team member satisfaction.

• Bachelor\'s degree or equivalent from four-year college or university; or equivalent combination of education and experience
• Healthcare experience preferred
• Sales and/or marketing experience
• Highly competitive, dynamic, and motivated to succeed
• Customer service oriented, ability to focus on the details and help with service delivery process
• Experience and knowledge of substance use disorder and local/regional market
• Understanding of trends in the treatment of behavioral health
• Highly disciplined in territory management, time management, and sales pipeline management
• Aptitude to understand and effectively communicate information