Job Description

Remote Client Outreach & Sales Coordination Specialist

Security & Life Integrations - Raleigh, NC (Fully Remote)

Full-Time | Remote

Security & Life Integrations is hiring a Remote Client Outreach & Sales Coordination Specialist to help us stay connected with our clients and support our sales team. This is a

phone-forward role

, meaning you will make outbound calls every day--but it's

not a simple telemarketing job

. You will take full responsibility for client outreach, appointment coordination, and making sure our sales team is scheduled efficiently and accurately.

You will be the first point of contact for many of our clients, helping organize the flow of communication and ensuring our schedule runs smoothly.

What You'll Do

Make

daily outbound calls

to: Current clients (check-ins, follow-ups, service reminders) Past clients (relationship building and re-engagement) New prospects (light cold outreach) Answer

incoming calls

and assist or direct them as needed

Manage schedules

for multiple salespeople, including booking, confirming, and adjusting appointments Coordinate where salespeople need to be and when, based on urgency, location, and priorities Maintain and update CRM notes to keep communication organized Help prep salespeople with background information before appointments Support small marketing projects like follow-up email campaigns and updating client lists Identify client needs and route opportunities to the right team member

This Job Is For You If...

You're comfortable making outbound calls every day--but want more responsibility than a standard telemarketing role You enjoy running the "front end" of a sales team You're organized and can manage schedules, calendars, and follow-up lists You communicate clearly and professionally on the phone You like being the person who keeps things running smoothly You thrive in a remote, structured work environment

Important Clarification

This is a phone-heavy position. You will make outbound calls daily.
But it is

not

a typical call center or telemarketing job.

You will be coordinating sales appointments, checking in with clients, managing follow-up, and helping support the overall client experience--not just dialing scripts.

Requirements

Reliable internet and quiet work environment Strong communication and relationship-building skills Excellent organization and scheduling skills Experience in customer service, outbound calling, or sales support preferred Comfort working independently in a remote role CRM experience is a plus (we will train)

What We Offer

Competitive pay based on experience Stable Monday-Friday schedule Performance-based incentives Training and support Opportunity for growth as our company continues expanding

About Security & Life Integrations

We provide security cameras, access control, alarm systems, intercoms, and fire alarm services across North Carolina. We work closely with property managers, churches, HOAs, and commercial clients--and this role plays a key part in maintaining great communication and keeping our sales operations running smoothly.

How to Apply

Apply through Indeed with your resume and a short note about why this role fits your skills.

Pay: $15.00 - $20.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Flexible schedule Paid time off Work from home
Experience:

Outbound sales: 3 years (Required)
Work Location: Remote