is a state-of-the-art orthodontic practice specializing in creating amazing, healthy smiles for children and adults. We pride ourselves in providing great customer service, fantastic clinical results, and delivering WOW worthy results. Our incredible team makes the journey to achieving beautiful and confident smiles fun and efficient.
We are currently looking to hire an amazing
Scheduling Coordinator
who will be responsible for managing patient schedule, providing excellent customer service, and ensuring the smooth operation of the front office. Key duties include greeting patients, answering phones, scheduling appointments, and coordinating with patients, their families and referring providers regarding financial matters and treatment plans.
Responsibilities typically include:
Patient Communication & Service:
Greeting patients, answering phones, and providing information about appointments, treatment plans, and financial options.
Scheduling & Coordination:
Scheduling and managing appointments for new and existing patients, confirming appointments, and minimizing no-shows.
Financial Management:
Collecting payments, verifying insurance, and assisting patients with financial options.
Documentation & Record Keeping:
Maintaining patient records, updating patient information, and preparing necessary paperwork.
Practice Support:
Assisting with opening and closing the practice, keeping the front desk organized, and managing phone calls.
Additional duties may include:
Treatment Plan Explanation:
Helping patients understand and accept treatment plans.
Insurance Verification:
Verifying insurance benefits and pre-authorizations.
Follow-up:
Following up with patients regarding appointments, insurance, and treatment plans.
Teamwork:
Collaborating with other members of the orthodontic team to provide excellent patient care.
Skills and Qualifications:
Customer Service:
Strong verbal, written, and interpersonal communication skills to interact with patients and team members.
Organizational Skills:
Ability to manage a busy schedule, prioritize tasks, and stay organized.
Technical Skills:
Proficiency in using computer software, scheduling systems, and dental terminology.
Knowledge of Orthodontics:
Understanding of orthodontic procedures and treatment plans.
Financial Acumen:
Familiarity with insurance verification, payment processing, and financial policies.
Problem-solving:
Ability to handle patient inquiries, address scheduling conflicts, and resolve issues effectively.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 30 - 40 per week
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Ability to Commute:
Scottsdale, AZ 85260 (Required)
Ability to Relocate:
Scottsdale, AZ 85260: Relocate before starting work (Required)
Work Location: In person
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