Job Description

Department: FM Fuel
Position Type: Employee
Position Reports To: Home Manager
Position Supervises: Fuel Center Clerks
Pay Level: N/A
FLSA Status: Non-Exempt

Position Summary:

Manage all aspects of Fuel Center which includes maximizing sales, enhancing margin, controlling expenses, compliance documentation, and reducing shrink within the section. Role model and demonstrate the Company\'s core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

• Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Respond to customer requests, comments/complaints
• Maintain compliance with all corporate and divisional merchandising, operational standards/requirements; including recovery, fixture usage/maintenance, signing, ticketing/tagging, and safety
• Order merchandise and supplies for the department; control department inventory levels
• Write daily tour
• Maintain department facilities
• Review daily sales and scan audits
• Assist in the inventory process
• Write Intersection Transfers
• Maintain compliance with the shrink control guidelines related to inventory, pricing, theft, merchandising and paperwork
• Process mail
• Promote and follow Company initiatives
• Monitor customer service skills of Kiosk Clerks and provide guidance as needed
• Verify kiosk sanitation standards are met
• Verify safety standards are being met and that safety equipment is available and in working order
• Clean up spills; complete Fuel Spill Report
• Perform cashier functions; including opening/closing register, ringing sales, completing tender transactions, making money drops
• Maintain adequate checkstand supplies and cleanliness of checkstand area
• Answer telephones
• Train new Fuel Center associates
• Perform fuel surveys daily
• Maintain knowledge of emergency phone numbers and procedures
• Verify all key retailing standards are implemented and maintained
• Verify store is following provided pricing strategy
• All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

• High school diploma or general education degree (GED), plus a minimum of six months of Fred Meyer experience and one year related retail experience; or combination of relevant education and experience
• Minimum 18 years of age/19 years of age in Alaska
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis and overtime as needed
• Accuracy/attention to detail

Desired Previous Job Experience:

• Knowledge of Fred Meyer policies, procedures, and organizational structure
• Related experience

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click .

Education Level: None
Required Certifications/Licenses: None
Shift(s): [[mfield4]]
Regions: West

States: Oregon
Keywords:

Kroger