Job Description

Contact
Your Rohde & Schwarz recruiting team is looking forward to receiving your application.
Info
Ville / region
Coppell (Texas) (Etats-Unis)
Niveau debutant
Professionnel(le)s, Jeunes professionnel(le)s
Type demploi
Plein temps
Ref. Number
14384
Share
more
Your tasks

• Process a wide variety of customer orders utilizing various methods and meeting all requirements
• Nontechnical Support of internal and external customers in regard to order fulfilment and order tracking
• Coordinate with counterparts in Germany (Global HQ) on delivery schedules, pricing, and order requirements
• Coordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to order processing. These teams include Finance, Service, Contracts, Collections, and others
• Take ownership of complete order cycle, ensure quality and efficiency through the entire process
• Special projects related to order processing and general lean process improvements

Exciting insights into Rohde & Schwarz
Our colleagues provide insider information about:

• Daily adventures and challenges
• Our passionate team
• The technologies behind the innovative projects and solutions

Your browser does not support the video tag
Your qualifications

• BA/BS in Business Administration, Accounting, Operations, or other relevant field
• Familiarity with SAP or other major ERP system a plus
• 3+ years' experience in a customer service role
• Understanding of basic business operations as well as basic knowledge of finance related to AR and AP
• Proficiency in Microsoft Excel (Pivot tables and basic formulas)
• Strong communication skills via email and phone
• Extremely detail oriented and effective organizational skills
• Ability to self-manage multiple projects in a fast-paced environment
• Strong problem-solving skills and ability to root cause issues
• Process oriented with interest in continuous improvement and learning
• To be considered, candidates must be located in the US and have valid US work authorization

Interested? We are looking forward to receiving your application!
The total compensation for this position is $25-$33/hr. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills.
We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.
Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.

Skills Required