Job Description

At Westminster Eyecare, we are committed to providing the highest quality of patient care. We are looking for energetic, motivated team members who are eager to learn and apply new skills. Applicants must be dependable and place a high value on the importance of helping others.

JOB PERKS

Competitive starting salary depending on previous work experience. Convenient hours: Office hours 8:00 am-5:30 pm, M-F Meaningful opportunities to give back locally. When eligible, retirement 401k offered to all employees,

with employer contributing 3% (even if you contribute 0%)*
Product discounts Medical & Dental Insurance

MAJOR DUTIES & RESPONSIBILITIES

Process claims to patients' vision plans and/or medical plans. Help patients understand their insurance coverage when appropriate. Match invoices with receiving tickets and purchase orders; Responsible for all aspects of follow up and collections, including making telephone calls and accessing payer websites. Enters invoice information into computer and files them until payment is due. Runs Accounts Payable Aging Reports weekly; perform root cause analysis on unpaid and underpaid claims. Submits payments to Commerce Gateway (outside payment processor) weekly for payment processing. Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payors. Initiate telephone or letter contact to patients to obtain additional information as needed. Accurately and thoroughly documents the pertinent collection activity performed. Performs daily and monthly general ledger account reconciliations for AP related accounts. Develop and maintain positive working relationships with clinical personnel, co-workers, and insurance representatives. Files necessary forms and documents daily. Collects various deposits and takes to the bank. Performs new customer or new vendor setup. Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices). Perform other duties as required

KNOWLEDGE AND SKILL

Excellent verbal and written communication skills required. Professional email etiquette, to include proper grammar and punctuation usage. Typing/Keyboard proficiency 60 wpm (preferred) Professional phone etiquette and ability to conflict resolve/deescalate disputes Attention to detail and accuracy required
QUALIFICATIONS

High school graduate or equivalent Previous Billing and Coding experience with the ability to interpret EOB's Working knowledge of medical coding - ICD-10 3 years of related experience in an Optical setting. Strong understanding of insurance terminology Strong basic math skills Strong organizational skills Must be knowledgeable and proficient in the use of the computer and Microsoft Office.
Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Retirement plan
Work Location: In person