Job Description

Job Summary

We are seeking a knowledgeable and customer-focused Optician to join our healthcare team. The ideal candidate will assist patients with eyewear selection, perform basic eye assessments, and support clinical staff in delivering exceptional eye care services. This role requires a strong understanding of ophthalmology, medical terminology, and optical systems to ensure accurate prescriptions and patient satisfaction. Experience with EMR systems, HIPAA compliance, and laboratory procedures is highly valued. The Optician will play a vital role in managing patient records, supporting retail sales, and ensuring the smooth operation of our optical services.

Duties

Assist patients in selecting eyeglasses and contact lenses based on prescriptions and personal preferences Take precise measurements for eyewear fitting, including pupillary distance and frame sizing Enter patient data accurately into EMR systems such as Epic or other electronic health records Support clinical staff by performing vital signs measurements and basic eye assessments when needed Maintain knowledge of ophthalmology procedures, medical coding, and medical billing processes Ensure compliance with HIPAA regulations to protect patient confidentiality Manage inventory of optical supplies and laboratory materials for lens fabrication and repairs Provide excellent customer service during retail sales of eyewear products and accessories Support laboratory work such as lens edging or adjustments when required Assist in maintaining a clean, sterile environment using aseptic techniques during procedures involving contact lenses or other sensitive equipment

Requirements

Prior experience in optical settings or ophthalmology clinics preferred; laboratory experience is a plus Strong knowledge of physiology, anatomy, and medical terminology related to eye care Familiarity with EMR systems like Epic or similar platforms Understanding of HIPAA regulations and medical records management Experience with retail sales, retail math, and customer service excellence Ability to perform vital signs measurement and basic clinical assessments for senior care or pediatrics patients if needed Knowledge of medical billing, coding, and documentation standards in healthcare settings Excellent communication skills to educate patients about eyewear options and care instructions Ability to work collaboratively within a healthcare team while maintaining professionalism and confidentiality
This position offers an engaging opportunity for individuals passionate about eye health and patient care to contribute meaningfully within a dynamic clinical environment.

Pay: $15.00 - $16.00 per hour

Expected hours: 40.0 per week

Work Location: In person