Job Description

Overview

We are seeking a dedicated and knowledgeable Optical Manager to oversee our optical department and ensure the highest level of patient care and satisfaction. The ideal candidate will possess a strong background in ophthalmology and optical services, coupled with excellent management skills. This role requires a commitment to maintaining compliance with HIPAA regulations while providing exceptional service in a retail environment.

Responsibilities

Manage daily operations of the optical department, ensuring efficiency and quality service. Supervise staff, providing training and support to enhance performance and customer engagement. Maintain compliance with HIPAA regulations and ensure patient confidentiality is upheld. Oversee inventory management, including ordering supplies and maintaining accurate records. Collaborate with healthcare professionals to provide comprehensive patient care, including conducting vision tests and interpreting results. Utilize EMR systems, such as Epic, for accurate medical records management. Implement retail sales strategies to meet departmental goals while providing exceptional customer service. Ensure proper handling of medical billing, coding, and insurance claims processing. Conduct regular staff meetings to discuss performance metrics, updates on policies, and training needs.

Experience

Proven experience in ophthalmology or optical settings is essential. Familiarity with medical terminology, anatomy knowledge, physiology knowledge, and vital signs is highly desirable. Experience with EMR systems and medical coding is preferred. Background in retail management or retail sales is beneficial for driving department success. Must possess strong sales ability. Laboratory experience or knowledge of aseptic techniques will be considered an asset. Previous experience working with pediatrics or senior care populations is a plus. Strong organizational skills with attention to detail in managing medical records and clinic operations. Join our team as an Optical Manager where you can make a significant impact on patient care while leading a dedicated team in a dynamic environment.
Job Type: Full-time

Pay: $25.00 - $31.25 per hour

Benefits:

Employee discount Paid time off
Work Location: In person