Job Description

Requisition No: 864890


Agency: Commission on Offender Review


Working Title: OPS STAFF ASSISTANT - 78900303


Pay Plan: Temp


Position Number: 78900303


Salary: $15.00


Posting Closing Date: 11/17/2025

Total Compensation Estimator

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STAFF ASSISTANT- OPS

FLORIDA COMMISSION ON OFFENDER REVIEW

OPEN COMPETITIVE



The Florida Commission on Offender Review, formerly known as the Florida Parole Commission, is looking to fill the

Staff Assistant - OPS

position. The Commission on Offender Review performs a vital role in Florida's criminal justice system by preserving the autonomy needed in post-release decisions affecting inmates and ex-offenders. Commissioners preside over weekly meetings at the central office in Tallahassee and various other state locations as required by statute. During these public proceedings, the commissioners make a variety of determinations regarding parole and other releases.

This advertisement may be used to fill multiple positions.

BENEFITS:

State Group Health Insurance Coverage through CHP and Blue Cross/Blue Shield. Supplemental insurance options available for dental and vision. Retirement plan through Valic, includes employer contribution. $25,000 Life Insurance Policy option.

POSITION DESCRIPTION

The staff assistant performs varied and extremely confidential work providing clerical support relating to victims' services by preparing files and tracking status of cases governed by deadlines. Handles numerous information requests from various sources to include, but not limited to, governmental agencies and officials, victims and law enforcement agencies directly related parole and clemency, assisting victims, and performing additional clerical functions as needed.

EXAMPLES OF WORK

Answer inquiries by telephone and direct calls to the appropriate staff member/supervisor. Respond to email/letter correspondence status inquiries regarding parole and clemency from victims and interested parties. Prepare and track documents which are governed by deadlines. Input and update contact information for victims/survivors. File, scan, upload, maintain, arrange for storage, retrieve, or reproduce documents, records, and reports. Perform inquiries in various confidential databases. Assist staff with victim notifications concerning clemency, parole, and conditional medical release hearings. Actively participant in in-house staff review of policy and procedures and contribute to revisions for a more efficient work environment. May be required to assist in training staff/interns during Special Projects. Assist Supervisor and staff as needed.

MINIMUM REQUIREMENTS

High School Diploma required. One year or more of related experience.

KNOWLEDGE, SKILLS, AND ABILITIES

Able to greet callers in a professional manner. Able to use a telephone, computer, scanner, copier, fax machine. Empathy for individuals/ families who have endured trauma. Ability to handle confidential information with discretion and maturity. Willing to work as part of a team. Able to prioritize multiple needs. Experience using Microsoft Office. Knowledge of grammar usage and general office procedures. Answer inquiries by telephone, email, or mail from victims/ surviving family members. Input and update contact information for victims/ survivors. Direct calls to the appropriate staff member/supervisor. Assist staff with victim notifications concerning clemency, parole, and conditional medical release hearings. Scan and upload documents needed for retrieval at a future date. File, maintain, arrange for storage, retrieve, or reproduce documents, records, and reports.

As part of the interview process, a work sample may be required.

BACKGROUND SCREENING REQUIREMENT:

It is the policy of the Florida Commission on Offender Review that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background investigation results are received, reviewed, and approved by the Commission. Background investigations shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Also, employees are subject to background re-screening at least every five (5) years."

NOTE: It is unacceptable to use the statement "See resume" in place of work history. Incomplete applications will not be considered. All responses provided to the qualifying questions for this vacancy advertisement must be verifiable on your State of Florida employment application. Please use complete sentences, correct grammar, and punctuation.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.


The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.