Job Description

About Us

TFG Benefits Inc. dba HR Benefits is a leading Benefits, Payroll, and Human Resources firm with over 30 years of experience serving clients. We are a family-oriented organization with a collaborative, energetic team culture. We offer strong training, long-term career opportunities, and the chance to grow within multiple areas of the business.

Job Overview

We are seeking an Operations Specialist to join our team in a fast-paced, hands-on role. This position is ideal for someone who thrives on variety, multitasking, and learning new skills.

This role is best described as a floater position. You will support multiple departments, including Operations, Benefits, Payroll, and Human Resources, while receiving on-the-job training. We are willing to train the right candidate; however, this role requires confidence, adaptability, and comfort with frequent phone and in-person interaction.

This is a highly interactive, in-office role and is not suitable for individuals who prefer limited phone use or minimal client contact.

Responsibilities

Provide administrative and operational support across multiple departments Manage incoming phone calls, screen and route calls, and take accurate messages Communicate professionally with clients, vendors, and internal staff via phone and email Schedule appointments, meetings, and interviews Assist with data entry, reporting, and document review (Excel spreadsheets, cost sheets, etc.) Support daily office operations to ensure efficiency and organization Assist with special projects and shifting priorities as needed Contribute to a positive, team-oriented work environment

Qualifications & Skills

No prior experience required; we are willing to train Bilingual (Spanish) preferred but not required Comfortable in a fast-paced environment with frequently changing priorities Strong multitasking, organizational, and problem-solving skills Confident communicator; comfortable speaking on the phone and interacting with clients Detail-oriented with strong follow-through Proficient in Microsoft Office (Excel, Word, Outlook; PowerPoint a plus) Positive attitude and willingness to step in where needed

Schedule:

Full-Time | 4 days / 10hours work week or 5 days / 8 hours work week

Physical & Other Requirements

Prolonged periods of sitting and working at a computer Ability to lift up to 15 pounds occasionally Valid driver's license, reliable vehicle, and current auto insurance required; occasional travel to client locations or errands
Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location: In person