Job Description

Requisition ID:

109236

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are

Beautifully Different

. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.



As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.



American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions.



For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

----------------



About the Internship: Join Pennsylvania American Water as an Operations Services Intern and gain hands-on experience supporting critical functions that ensure safe, reliable water service. This role offers exposure to asset management, customer operations, and compliance activities within the Operations Services team. As the largest regulated water and wastewater utility company in the U.S., American Water (NYSE: AWK) has been providing safe, clean, reliable, and affordable services since 1886. We serve over 14 million people across 14 regulated jurisdictions and 18 military installations. Our 6,500 professionals leverage their expertise and our national scale to deliver excellent outcomes for customers, employees, investors, and stakeholders.

Why American Water?
Growth and Investment: We plan to invest $30 to $34 billion in infrastructure over the next decade. Sustainability and Community: We are committed to safety, affordability, customer service, environmental protection, workforce inclusivity, and community strengthening. Recognition: Featured on the 2023 Bloomberg Gender-Equality Index, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, and recipients of multiple national awards.

Learn More: Visit amwater.com and follow us on LinkedIn, Facebook, Twitter, and Instagram.

Key Accountabilities

------------------------


Gain firsthand experience in how water utilities support communities and ensure sustainability. Collaborate with professionals to assist with operational support activities for assigned facilities, ensuring compliance with company standards and regulatory requirements.

Key Tasks:
Assist the Asset Team and Customer Team with data entry, reporting, and project coordination. Support document management and SharePoint organization for asset and customer initiatives. Help prepare and maintain records, reports, and dashboards related to operational performance and customer programs. Participate in special projects such as updating templates and compiling compliance documentation.

Knowledge/Skills

--------------------


Detail-Oriented: Ability to maintain accurate records and perform quality checks. Independent Worker: Manage time effectively across multiple tasks and deadlines. Collaborative: Comfortable working with multiple team members and seeking input when needed. Communication: Strong verbal and written communication skills. Technical Proficiency: Basic knowledge of Microsoft Office (Excel, Word, PowerPoint) and Teams; SharePoint experience a plus. Organizational Skills: Ability to keep documents and schedules organized. Analytical Skills: Comfort with basic data analysis and reporting

Experience/Education

------------------------


Currently enrolled in an Environmental, Science or Business undergraduate degree program from an accredited school.

Other

---------


Valid Driver's License. Ability to pass a background check.

We encourage candidates from diverse backgrounds to apply and join us in making a difference in our communities.

Competencies

----------------


Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results
Collaborates

Join American Water...

We Keep Life Flowing

(TM)

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants

based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.