Job Description

About Elevation Basements

Elevation Basements is a growing, high-end basement finishing and remodeling company serving the Denver Metro area. We pride ourselves on proactive planning, clear communication, exceptional craftsmanship, and delivering an outstanding client experience.

We are building a tight-knit, high-performing team that takes pride in doing things the right way--while enjoying the process along the way.

The Role

We are looking for a highly organized, proactive, and people-oriented

Operations & Office Administrator

to support our owners and project management team. This role is critical to keeping our operations running smoothly, our clients informed, and our internal systems organized as we continue to grow.

This is a

dynamic, evolving position

. We have never had a dedicated administrative role before, so this position will develop over time as we identify where support creates the most value. If you enjoy variety, ownership, and

building systems--not just following them--this role is for you

.

What You'll Be Responsible For

Supporting the owners and Project Manager with day-to-day administrative and operational tasks Managing inbound phone calls, leads, and general inquiries Managing and maintaining our CRM and sales pipeline Scheduling discovery calls and meetings with the sales team Assisting with construction-related administration, including permits, paperwork, and documentation Client communication and follow-ups (check-ins, updates, scheduling, coordination) Document management, contracts, and handling sensitive or confidential information Supporting marketing and relationship-building efforts (client gifts, influencer outreach, meetings, etc.) Assisting with social media, content coordination and Google updates as needed (posting updates, sharing project photos, coordinating with the team) Helping implement, improve, and document systems and processes as the company grows Running errands and traveling to various locations throughout the Denver Metro area as needed

Tools You'll Use

Buildertrend Calendly Microsoft Office & Google Workspace CRM systems (HubSpot experience is a plus; assisting with CRM integration is part of the role)

What We're Looking For

1-2+ years of administrative or office experience (construction experience preferred, not required) Exceptionally organized with strong attention to detail Excellent communication skills (phone, email, text, and video) Warm, positive, confident, and professional demeanor Proactive self-starter who can prioritize, adapt, and manage workload independently Comfortable handling confidential and sensitive information Enjoys working with people and building relationships Able to think critically, follow direction, and continuously improve systems

Who Will Not Be a Good Fit

Someone who needs constant direction or micromanagement Someone who is disorganized or reactive Someone who lacks strong communication skills Someone uninterested in improving processes or growing with a company

What Success Looks Like

After 3 Months

Fully functioning in the role Core systems, workflows, and responsibilities established Confidently supporting the owners and Project Manager

After 6-12 Months

Operations and administrative systems are dialed in CRM and inbound sales processes are running smoothly Acting as a true support backbone for the company Making the entire team's work easier and more efficient

Compensation & Benefits

$50,000 - $60,000 annual salary (DOE) Performance-based bonuses and incentives Paid time off and paid holidays Mileage reimbursement Company phone and company credit card Flexibility and autonomy Opportunity to grow with a fast-growing company

Work Environment

Hybrid role (primarily in-office with some travel throughout the Denver Metro area) Office located near I-25 & I-225, just north of the Denver Tech Center Fast-paced, proactive, team-oriented culture

Hiring Timeline

Desired start date: Late January - February Hiring process includes a phone interview followed by an in-person interview
Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

Paid time off
Work Location: In person