Job Description

Job Overview

Are you the kind of person who can pick up the phone, create opportunities out of thin air, and keep a busy owner organized without needing your hand held?

We are a fast-growing, family-owned painting company in Northern Kentucky looking for a driven Operations & Marketing Coordinator to own our lead flow, light recruiting, and day-to-day admin so our crews can stay busy and our owner can stay focused on sales and leadership.

If you love organizing chaos, talking to people, and seeing your effort turn into real revenue, this role is for you.

About Us

We are a family-owned residential and light commercial painting company serving Northern Kentucky and parts of Greater Cincinnati. We care about people as much as we care about paint. Our crews are dialed in and ready for work - now we need the right person on the office/marketing side to keep the pipeline full and the business moving forward.

Role Overview

Title: Operations & Marketing Coordinator
Type: 1099 Contractor
Hours: Approximately 20-25 hours per week to start, with room to grow
Location: Northern Kentucky (remote-friendly with some local errands, coffee meetings, and occasional jobsite visits)

Your main mission:

Keep our calendar full of qualified estimates, support recruiting, and keep the business organized so the owner can focus on selling, leading the team, and building relationships.

What You Will Do

Lead Management and Appointment Setting

Respond quickly to new leads, call, text, and email to qualify them and schedule estimates Re-engage past clients, old leads, and past estimates to book new work and fill the schedule Keep our CRM and job tracking workbook clean, updated, and accurate

Top-of-Funnel Marketing and Outreach

Reach out to strategic partners (realtors, contractors, designers, property managers, etc.) to set up coffee meetings and build ongoing referral relationships Support door-to-door marketing by making sure our reps have up-to-date flyers, door hangers, and talking points Post simple, consistent content on social media and keep our digital presence active and on-brand Visit job sites occasionally to take photos and short videos for marketing content

Recruiting Support

Maintain and refresh job postings on Indeed and other platforms for roles like door-to-door marketers and painters Screen resumes, conduct quick phone screens using a clear candidate profile, and schedule interviews Help build a steady stream of qualified candidates each week

Admin and Operations Support

Monitor and tidy up the owner's inbox and calendar, making sure key emails and tasks don't fall through the cracks Prepare and submit weekly payroll hours and basic info to the payroll company Help with simple job costing and basic data entry Request and respond to Google reviews and keep our Google Business Profile active

Who Thrives in This Role

We are looking for someone who:

Enjoys being on the phone and is comfortable calling leads, past clients, and candidates Has experience in inside sales, appointment setting, admin for a small business, or a similar role (home services, real estate, medical, or pharmaceutical sales is a plus) Is highly organized and systems-minded, not just "busy" Can work confidently in Google Suite (Gmail, Calendar, Drive, Sheets, Docs) Is tech-savvy and comfortable with basic social media posting for a business Takes initiative and doesn't wait to be told what to do next Communicates clearly, builds quick rapport, and can find common ground fast Is trustworthy with sensitive information like payroll hours and basic financial details Has some flexibility for occasional evening and weekend lead follow-up when needed (many leads come in outside of 9-5)
Home services or construction experience is a nice bonus, but not required if you can learn quickly and are willing to shadow our crews to understand the basics.

Compensation

Base pay: approximately $18-$22 per hour (1099 contractor), depending on experience Performance bonuses tied to results, for example: Bonus for each qualified estimate you schedule and we attend Bonus for each qualified candidate you schedule for an interview Bonus for each strategic partner meeting you help secure
On-target earnings can reach the equivalent of $26-$30+ per hour when you are consistently driving results. There is no hard cap on what you can earn. The more you help us fill the schedule and bring in people, the more you make.

Schedule

Approximately 20-25 hours per week to start Flexible schedule, but you should be available during key times when homeowners and candidates are most responsive Some responsibilities can be done from home; others involve local errands, coffee meetings, and occasional jobsite visits

How We Will Measure Success

Number of qualified estimates scheduled and completed each week Number of strategic partner meetings set and nurtured Number of qualified interviews scheduled for key roles CRM and job tracking data kept accurate and up to date Consistent outreach to past clients, old leads, and strategic partners

How to Apply

Please apply through Indeed and include:

A short note introducing yourself and why this role interests you A brief example of a time you took initiative in a previous job and created opportunities without being asked In the first sentence of your message, tell us your favorite local coffee shop (this helps us spot people who pay attention to detail)
We will review applications and reach out to candidates who look like a strong fit for a quick introductory call.

Pay: $18.00 - $30.00 per hour

Expected hours: 20.0 - 25.0 per week

Application Question(s):

This role requires calling leads, past clients, and candidates every day. On a scale of 1-10, how confident are you on the phone -- and why? (Be specific.) Tell us about the highest-volume outbound calling role you've ever had.
How many calls per day did you make, and what results did you produce?

Describe a time you took initiative without being asked -- specifically in a sales, admin, or operations role. What did you do and what was the outcome? If you were hired today and needed to generate 3-5 new painting estimates this week, what steps would you take? Give an example of a system, checklist, or process you built or improved in a previous job. Why did it matter? This role requires speaking with homeowners, strategic partners, and job candidates.
How do you build trust and rapport quickly with someone you've never spoken to before?

What experience do you have managing CRMs, scheduling software, or Google Workspace tools (Drive, Sheets, Calendar, Gmail)?
Please list the tools and what you used them for.

Some leads come in during evenings and weekends. Are you able to respond during those times when needed to secure the estimate? Do you have reliable transportation to run occasional local errands, attend coffee meetings, and visit job sites for photos? This role pays a base hourly rate + bonuses for estimates booked, interviews scheduled, and strategic partner meetings secured.
Are you comfortable in a performance-based environment where you can earn more by producing more? Also, explain what drives you to make more money?

What is one professional accomplishment you are genuinely proud of, and what makes it meaningful to you? If you were managing the owner's inbox and digital presence, what systems would you use to keep everything organized and prevent anything from slipping through the cracks? What makes you the right fit for a fast-moving, small-business role where flexibility, problem-solving, and initiative are required daily? Do you have experience in inside sales, appointment setting, or admin? Are you comfortable making 30-50 outbound calls each day? Please list what you have experience in.
Work Location: Hybrid remote in Dry Ridge, KY 41035