Job Description

Operations Manager (CPA Firm)

Location: Omaha, NE (On-Site)

Job Type: Full-Time

About Us

We are a growing, client-focused tax CPA firm dedicated to delivering exceptional tax and financial services to both businesses and individuals. While our firm continues to expand, we remain guided by experienced partners who bring deep expertise and a strong tradition of integrity, professionalism, and trusted client relationships.

We are seeking a hands-on Operations Manager to oversee firm operations, HR, compliance, and team leadership. In this role, you will work closely with the partners to keep the firm running smoothly, make operational improvements, and incorporate best practices - all while supporting staff development and maintaining the consistent, high-quality service our clients know and trust.

Key Responsibilities

Operations & Administration

Oversee firm expenses, accounts payable/receivable, billing, payroll, and benefits.

Manage daily office operations, facilities, vendors, and IT systems.

Maintain firm policies, internal documentation, and business continuity plans.

Human Resources

Lead recruitment, hiring, onboarding/offboarding, and training of administrative staff .

Ensure compliance with employment laws and maintain HR records.

Support staff growth through performance reviews, coaching and development.

Organize team-building activities and firm events.

Leadership & Team Support

Supervise administrative/support staff, providing guidance and feedback.

Improve and maintain office procedures for efficiency.

Foster a positive, accountable, and collaborative team culture.

Act as a first point of contact for internal concerns and resolve proactively.

Facilities & Culture

Maintain a safe, efficient, and professional work environment.

Promote a culture of teamwork and continuous improvement.

Optimize workflows and systems for productivity.

Strategic Support

Partner with leadership on firm-wide initiatives and process improvements.

Lead implementation of practice management software and other tools.

Manage the firm's website and social media presence (e.g., LinkedIn).

Oversee compliance, risk management, and disaster recovery planning.

Qualifications

Bachelor's degree in business administration, HR, or related field preferred; equivalent

combination of education and relevant experience will be considered.

3-5 years of experience in office management, operations, or HR.

At least 2 years of supervisory or team management experience.

Knowledge of employment laws, HR practices, and performance management.

Experience with budgeting, vendor management, and office systems.

Proficiency in QuickBooks Desktop is preferred (QuickBooks Online a plus).

Key Skills & Attributes

Strong leadership and interpersonal skills; ability to motivate and guide staff.

Excellent organizational, multitasking, and problem-solving skills.

Clear, professional written and verbal communication.

Balance day-to-day execution with long-term planning.

Tech-savvy and eager to learn new systems.

High level of discretion, professionalism, and integrity.

Why Join Us

At Melotz Group LLC, we offer a competitive salary, comprehensive benefits, and a collaborative, trust-based team environment. This is an exciting opportunity to join a highly regarded and well-established firm that continues to grow and expand.

Melotz Group LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $85,000.00 - $120,000.00 per year

Benefits:

401(k) Health insurance Paid time off
Work Location: In person