Job Description

Position: Security Operations Manager


Location: Variable - Merriville Indiana


Salary: $70,000 annually, plus potential additional optional compensation. This position


will be in-office during the training and development phase in Mokena Illinois. After this period, it will


transition to a hybrid role, combining in-office and remote work. A planned Office Expansion is planned for

Merriville Indiana

, where this job will ultimately be based.


Type: Full-time, On-Call


Responsibilities:

Manage fast-paced scheduling operations to ensure all shifts are adequately

covered

Maintain and review staffing levels across various portfolios Provide regular updates on scheduling progress and forecast to team members

and stakeholders

Handle payroll tasks for accuracy and completion Support shared services functions such as invoicing and accounts receivable

processes

Strategically coordinate with the Senior Manager of Operations to optimize

schedules and reduce overtime

Rapidly respond to schedule changes and client requests, ensuring effective

communication and redeployment of staff


Ideal Candidate: The ideal candidate for the Security Operations Manager position is a


dynamic, proactive individual who thrives in a fast-paced environment and can work


effectively with minimal supervision. You should be adept at multitasking, managing


multiple priorities, and maintaining high levels of organizational efficiency. A strong


customer orientation and the ability to work collaboratively with various teams are


essential.


Benefits:

Comprehensive benefits package including medical, dental, vision, life, AD&D, and

disability insurance

401(k) plan Paid time off (PTO) and bi-weekly pay Employee discounts on electronics, cell phone plans, travel, and more Wellness and financial programs Telemedicine - virtual medical care Employee Assistance Program Referral Program At least 21 years old High School Diploma or GED required A college degree in a relevant field is preferred but not required Minimum of 2 years experience in a similar role required Proficient in Google and Microsoft Office applications (Word, Excel, Docs, Sheets) Excellent customer service skills Strong sense of responsibility, accountability, objectivity, and work ethic Effective verbal and written communication skills May need the ability to obtain regulatory badging Must be able to pass a background check * Must be able to pass a drug screening