Oversee daily clinic operations, lead teams, and drive operational performance in a fast-growing behavioral health organization.
This role is ideal for operational leaders who thrive on structure, metrics, and continuous improvement -- no healthcare experience required.
About the Role
Lead day-to-day clinic operations with a focus on efficiency and consistency
Manage team performance, workflows, and operational outcomes
Ensure patients receive timely, professional, and supportive care
Healthcare experience is not required -- we provide full training.
Key Responsibilities
Oversee daily clinic operations, staffing, and workflow execution
Lead, coach, and hold team members accountable to KPIs and standards
Monitor operational metrics and use data to drive improvements
Resolve day-to-day issues quickly while maintaining patient-focused service
Support patient education and communication around services
Implement best practices to increase efficiency and reduce waste
Promote a calm, organized, and compliant clinic environment
Requirements (Must-Haves)
3+ years of operations or people leadership experience
Proven success managing performance, metrics, and process improvement
Strong organizational, problem-solving, and decision-making skills
Ability to lead teams in a fast-paced, high-volume environment
Clear communicator who balances empathy with accountability
Nice-to-Haves
Experience in healthcare, behavioral health, or service-based operations
Background in hospitality, retail, call center, or multi-unit leadership
Experience supporting change, growth, or scaling operations
Pay & Benefits
$70-80k annually & bonus incentives
90% employer-paid medical, dental, and vision benefits
401(k) retirement plan
10 PTO days (15 after first year)
10 paid holidays
Advancement opportunities
About Serenity Healthcare
Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach -- including Transcranial Magnetic Stimulation (TMS) -- helps patients succeed when traditional treatments haven't worked.
We are committed to providing compassionate, results-driven care in a supportive and professional environment.
Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.
This role pays $70,000-$80,000 annually.
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