Job Description

Join our Team

-----------------


Swissnex teams provide a link between Switzerland and the locations in which they operate. Our offices are in world-leading technology and innovation hubs. Join us and help develop new and inspiring ways of connecting people and organizations.

Operations Manager, Boston

#####

Job Information

Title: Operations Manager

Location: Boston, USA (in person)

Starting date: as soon as possible

Status: full-time (40 hrs/week)

Deadline to Apply: January 21, 2026 (applications considered on a rolling basis)



#####

About Swissnex

Swissnex in Boston and New York connects the dots between Switzerland and the US East Coast in education, research, innovation, and the arts. Our mission is to support the outreach and active engagement of our partners in the international exchange of knowledge, ideas, and talent. In service of this goal, our dynamic and international team produces academic, corporate and creative industry programs, startup bootcamps, events and much more.



As an employer, we strive for a collaborative and purpose-driven team culture and encourage innovation, experimentation, and creative problem-solving. We believe that a diverse and inclusive workforce is essential for fostering creativity and achieving our organizational goals.



Learn more about Swissnex in Boston and New York:



#####

Operations Manager in Boston

The Operations Manager leads back-of-the-house operations for Swissnex in Boston and New York, including HR, finance, and infrastructure maintenance. Reporting to the CEO, the Operations Manager ensures the successful and smooth daily operation of the organization. Our ideal candidate will be a seasoned operations manager with 3+ years' experience in finance, accounting, and HR functions, a great attention to detail and ability to work independently. This person should be comfortable leading back office functions with minimal oversight, and with managing a small team.



#####

Key Responsibilities

Manages all HR functions for Swissnex in Boston and New York (~13 staff), including payroll, onboarding/offboarding, HR policies, and liaising with relevant government and diplomatic offices. Develops and communicates HR policies in consultation with the CEO and with the Embassy of Switzerland in Washington, DC. Lead responsibility for all financial operations, including monthly accounting and reporting, payments and invoicing. Extensive liaising with the central accounting office in Bern, Switzerland. Establishes and tracks overall yearly budget for Swissnex, liaises with project managers to ensure proper budgeting of events and programs, as well as proper reporting of expenses and in-kind contributions. Oversees and manages the physical and IT infrastructure of Swissnex. This includes two buildings (office and consular residence), computer and server systems, software, and inventory. Reports regularly to and collaborates with the CEO to ensure smooth functioning of HR, finance, budget, and infrastructure. Manages the Operations and Events Coordinator, leading a team responsible for ensuring smooth logistical planning and execution for dozens of onsite and offsite activities per year. Effectively communicates and collaborates with relevant internal and external agencies, including the Swiss consular network; Swiss Foreign Ministry; State Secretariat for Education, Research, and Innovation; and US Office of Foreign Missions. Helps to manage the space through in-person presence in our Boston office a minimum of 3 days per week. This job is not eligible for full-time remote work. #####

Requirements

Education and Experience:


Bachelors or Masters in a field relevant to HR, finance, or operations, or equivalent experience gained through work 3+ years experience in operations, logistics, budgeting, and accounting Demonstrated experience with HR processes Preference for experience in government, diplomatic, startup, or non-profit organizations Excellent English skills required. Strong preference for advanced knowledge of a Swiss national language (German, French, or Italian) Able to function independently with great attention to detail, precision, and reliability in workstreams. Demonstrated ability to follow rigorous and complex procedures Strong organizational and problem-solving skills with a proactive, hands-on and pragmatic attitude. Ability to deliver under deadlines and adapt to changing conditions. At ease with basic IT and other office technology management.

These requirements represent an ideal candidate, and those who meet most, but not all of the requirements are encouraged to apply.



Due to our consular status, all applicants must be either Swiss citizens, or US permanent residents or citizens. We are only able to sponsor visas for Swiss nationals, and are unable to provide any other sponsorship.



#####

Benefits

Starting salary of USD 75,000-80,000 yearly, depending on experience. This salary is for employees authorized to work in the US. For Swiss employees, whose salaries are not subject to US income taxes, the salary is adjusted downward to reflect the tax benefit. Four weeks' vacation per year and select Swiss and US holidays Competitive benefits package including: Employer-matched 401(K), employer-subsidized medical and dental plans, and opportunities for continuing education A multicultural, creative, inspiring, stimulating, and team-oriented work environment A Cambridge, Massachusetts location near Harvard Square #####

To Apply

The deadline to apply is January 21, 2026. Please apply via this form and include both your resume (CV) and a tailored cover letter that details your qualifications and interest in this position.