Job Description

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world\'s largest humanitarian network?

Join us\xe2\x80\x94Where your Career is a Force for Good!

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WHY CHOOSE US?
As one of the nation\xe2\x80\x99s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women\xe2\x80\x99s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

On the spot job interviews! We are having recruitment events next week for immediate openings!
October 1,2,3,4,5 &6
Sunday-Friday
10am-6pm

October 9,10,11,12, &13
Monday-Friday
10am-6pm

Location:

Queen Ka\'ahumanu Center Shopping Mall
275 W Ka\xe2\x80\x99ahumanu Ave
Suite 2CB3
Kahului, HI 96732

*Park on 3rd level of parking garage, near Macy\'s, use walkway into Mall. The Red Cross Job Fair location on left.

WHAT YOU NEED TO KNOW (Job Overview): Assistant Director (AD) of External Relations (ER) is a leadership position within the structure of a disaster operation supporting accurate and consistent communication. The External Relations section engages, informs, and educates partners about the planning, coordination, and delivery of disaster services before, during and after disasters. Through relationship management, ER supports decision-making by delivering the right information, to the right people, at the right time.

This position is located in Kahului, HI.

WHERE YOUR CAREER IS A FORCE FOR GOOD

Key Responsibilities:

• Model leadership, management, communication, and interpersonal skills aligned with the five C\xe2\x80\x99s. Ensure all Red Cross Disaster Relief Operation (DRO) workers are held accountable to exhibit the same behaviors both to the clients and their fellow Red Cross workers.
• Provide leadership and guidance to Government Operations, Community Engagement and Partnerships, coordinate messaging with Disaster Public Affairs and collaborate with Disaster Fundraising and Government Relations at NHQ (National Headquarters). Support all levels of engagement, federal, state, community, and tribal.
• Manage a team of people assigned to coordinate and execute the strategy and tactics to accomplish the operational goals and objectives set by the Disaster Response Operation (DRO) Director.
• Foster an open relationship by encouraging the sharing of opinions and feedback. Effectively interact with people at all levels, from operational workers and leadership to suppliers and clients, establishing strong connections and relationships.
• Anticipate potential issues, engage in thorough planning, and apply strategic thinking to stay ahead in operations. Advocate to ensure equity for all affected communities.
• Coach managers on the creation and maintenance of a productive work environment, including workforce safety, performance evaluation, recognition, and overall team satisfaction.
• Ability to lead and foster collaboration between operational functions.
• When required, manage external relations activities across multiple geographic districts or zones.

Standard Schedule: This is a temporary assignment expected to last 3 months to one year. Work hours are 12 hours per day 6 days per week.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Education: Bachelor\'s degree required.
• Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.

Management Experience: 3 years of supervisory or management experience. * Travel: A valid Drivers License is required.

• Physical requirements may include the ability to sit or stand for long periods and adapt to long, irregular hours, and frequent schedule changes are required.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• Knowledge of Red Cross Fundamental principles and Core Values.
• Strong customer service, professionalism, and empathy.
• Proactive assessment and improvement of service delivery.
• Strong decision-making skills, effective written and verbal communication, and the ability to work creatively with limited resources.
• Ability to lead and mentor a team.
• Understanding of strategic tools and technologies necessary to perform the duties of the role.
• Time management and accountability.
• Exhibit cultural competency in the communities we serve.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Interested in Volunteering?

Life\xe2\x80\x99s emergencies don\xe2\x80\x99t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here:

American Red Cross