Job Description

This opportunity is for a Full-Time | On-site position with Quilter's Dream Batting in Virginia Beach, VA. Remote work is not available.

About Us

Quilters Dream Batting is a leading U.S. distributor of high?quality quilting batting products. We are looking for a hands?on, detail?oriented

Operations Leader

to support daily production, logistics, and administrative operations at our Virginia Beach facility.

What You'll Do

Order Processing & Customer Support

Manage incoming email orders; respond using provided templates. Resolve customer issues quickly and professionally. Print and email prior?day invoices once UPS tracking numbers are entered.

Shipping & Large Order Management

Verify pallet/box counts and ensure order accuracy. Record pallet dimensions and weights. Schedule pickups based on customer preferences. Complete necessary shipping paperwork (SLI, BOL, etc.). Match BOLs with invoices after shipment is picked up.

Production & Warehouse Support

Assist with processing sales orders, invoices, shipping labels, and documentation. Print and reconcile backorders; ensure no duplicates. Create roll lists for production based on open sales orders.

Equipment Maintenance

Perform routine cutter maintenance (cleaning, cord replacement, rewiring, blade changes). Log maintenance activity and ensure safety standards (no taped cords). Coordinate advanced repairs with external technician when needed.

Daily & Monthly Production Tracking

Enter daily production into Syspro (Backflush). Report daily batting counts and bonus?tracking information.

Purchasing & Vendor Coordination

Place purchase orders for master rolls, folded rolls, cores, and inserts. Coordinate unloading crews with Allied Forces and manage tip reimbursements.

Returns & Sample Requests

Process returns/call tags: verify invoices and issue credits/adjustments. Track sample and door prize requests and submit to warehouse.

Inventory Management

Lead month?end inventory counts and reconciliation. Ensure uninvoiced or large orders are reflected accurately. Enter counts into required spreadsheets and systems.

Safety & Compliance

Conduct annual OSHA meeting and fire drill. Maintain safety documentation and ensure equipment compliance. Keep facility free of electrical hazards, trip hazards, and obstructed exits. Ensure all required federal and Virginia labor law notices are posted.

What We're Looking For

3+ years operations, warehouse, manufacturing, or logistics experience. Strong organization, documentation, and communication skills. Comfortable performing basic mechanical tasks. Experience with ERP systems (Syspro a plus). Ability to multitask and maintain accuracy in a fast?paced environment. Ability to lift materials and work on the warehouse floor as needed.
Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person