Job Description

Position: Operations Coordinator

Company: Pinehurst Apartment Services

Location: Twin Cities, MN

Reports To: Operations Manager

Compensation: $20.00 - $22.00 per hour

About Pinehurst

Pinehurst Apartment Services is a growing commercial cleaning company focused exclusively on apartment-community common areas. We service 40+ apartment buildings across Minnesota and are building systems to scale.

Our mission is simple: no one should have to live in a messy building. We're a team that values hard work, accountability, and pride in doing things right.

Role Mission

The Operations Coordinator is a critical support position that helps keep our daily cleaning operations running smoothly. This role works closely with our Operations Manager to ensure schedules stay covered, communication stays clear, and quality standards are consistently met.

This role is highly important and a critical to the success of the team. The Operations Coordinator acts as a stabilizing force in the field -- stepping in when coverage is needed, supporting cleaners day-to-day, and helping prevent small problems from turning into major operational issues.

This role is best suited for someone who is hands-on, dependable, and comfortable being where the work is happening.

Core Responsibilities

Fill in for cleaning shifts when team members are out or unavailable

Handle communication for a dedicated group of cleaners

Facilitate and resolve day-to-day needs, questions, or challenges

Perform quality control checks to ensure scopes of work are followed and client expectations are met

Assist with onboarding and training for new team members and new accounts

Maintaining inventory of products & chemicals at properties

Support special projects and operational improvement initiatives

Communicating regularly with Operations Manager

What to Expect

Combination of fieldwork and coordination responsibilities

Active, hands-on role that requires flexibility and responsiveness

Direct impact on team success and client satisfaction

Opportunity to grow alongside a rapidly scaling company

The Ideal Candidate

We are looking for someone who naturally reflects our core values:

- Dependable & Reliable - You show up, follow through, and take ownership
- Can-Do Attitude - You find solutions instead of waiting for direction
- Passionate About the Work - You care about quality and consistency
- Beast Mentality - You bring strong work ethic and hustle
- Do the right thing even when nobody is looking

Additional qualities:
- Comfortable working in the field and on your feet
- Calm, organized, and resourceful under pressure
- A strong communicator with both leadership and frontline teams
- Proactive with a problem-solving mindset
- Bilingual (English/Spanish) strongly preferred

Growth Path

This role starts as an execution-focused operations role with clear key performance indicators. After 12-24 months of strong performance, the Operations Coordinator may grow into a higher leadership role with increased pay, autonomy, and potential to earn ownership or profit-sharing.

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

Paid time off Professional development assistance
Experience:

Commercial cleaning: 2 years (Preferred) Management: 1 year (Preferred)
Ability to Commute:

Minneapolis, MN 55423 (Preferred)
Work Location: In person