Job Description

About the Role:

Are you passionate about fitness, leadership, and creating exceptional customer experiences? Join our team as a Club Operations Manager, where you'll be the servant leader of the club while motivating staff and ensuring a clean, fun, and friendly environment for our members. This is more than a job; it's a career path with opportunities to grow into multi-unit leadership roles in our growing Northeast market.

Key Responsibilities:

Oversee daily club operations to ensure efficiency and member satisfaction Implement strategies to improve member retention and club performance Manage administrative tasks: Facility maintenance, vendor relations, property management, supply budgets, scheduling, and more Maintain a clean, organized, and welcoming environment Resolve member inquiries and concerns with professionalism and care Recruit/hire, train, and develop team members for growth Collaborate with other club managers in the sales and training departments to discuss any pending items and plan for current day Other tasks and duties as may be assigned or required day-to-day

What You Bring:

Previous experience in fitness, hospitality, or a customer-facing operations role Strong leadership and team-building skills Excellent verbal and written communication abilities Exceptional time management and multitasking capabilities Experience with cash handling and administrative procedures Proven track record in staff supervision and training Regular, reliable attendance Ability to work nights and weekends

Pay Range

: $20-$22/hr, plus net commissions, which realistically range from $50 to $300per month. There are also monthly bonus opportunities

You're Skilled In:

Phone etiquette & customer service Scheduling & inventory control Cash operations & POS systems Staff recruiting, training & development Managing time in a fast-paced environment Strong organizational and communication skills

Benefits:

Health, Vision & Dental Insurance Paid vacation Free Gym Membership Bonus opportunities Supportive and collaborative team environment Recognition and rewards for outstanding performance Opportunities for career advancement and professional development
Ready to join our team and make a difference? Apply today to be part of LA Fitness, where you can grow your career and contribute to helping our members achieve their health and fitness goals.

EEO We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, sex, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected basis or characteristic. Any conditional offer of employment is contingent upon review of the applicant's criminal history.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location: In person