Job Description

Heritage House seeks to hire a dependable, organized, and personable individual to assist with inn operations, cafe support, and occasional events. This role is a great fit for someone who enjoys varied work in a historic property and is interested in supporting guest experiences, cafe operations, and property upkeep.

How to Apply:

To be considered, applicants must complete our application found on our webpage: https://heritagehousenm.com/hiring/.

Applications submitted through Indeed may not receive consideration.

Compensation:

$14.50 per hour.

$15 per hour for special event work, which is available sporadically and may also include pooled event gratuity, if provided by the event client.

Summary:

The Operations Assistant is responsible for supporting the inn, cafe, and event operations. Primary responsibilities include housekeeping of inn guest rooms, back-of-house cafe work, and maintaining clean and organized spaces throughout the property. Optional event support may be assigned based on availability and staffing needs.

Schedule:

Primarily Thursday through Monday, approximately 10:30 AM - 2:30 PM (Guest checkout time is 11:00 AM; check-in is 3:00 PM) Schedule may vary based on operational needs Optional event shifts may occur outside standard hours; staff will be notified in advance

Duties & Responsibilities:

Inn Housekeeping & Guest Services

Clean and prepare guest rooms in accordance with property standards Restock linens, toiletries, and amenities Maintain cleanliness and organization of hallways, common areas, and guest spaces Assist with light guest requests as needed
Cafe Back-of-House Support

Perform food preparation, dishwashing, bussing, and cleaning of cafe work areas Follow all food safety, sanitation, and handling procedures Maintain clean and organized back-of-house and prep spaces
Event Support (Optional)

Assist with beverage service, guest support, setup, and breakdown during on-site events Follow event-specific procedures and direction provided by the owner Event work is optional and compensated at $15/hour plus pooled gratuities if provided
Physical & Environmental Requirements

Ability to stand for long periods and lift up to 40 lbs, with or without reasonable accommodation Work in a fast-paced, sometimes noisy environment Perform repetitive movements such as bending, stretching, and reaching Handle cleaning equipment, hot surfaces, and liquids safely
Minimum Qualifications

Previous experience in housekeeping, hospitality, or similar operations preferred Strong attention to detail and ability to follow procedures Excellent communication and teamwork skills Reliable and punctual
Preferred Qualifications

Experience in food service, cafe support, or event assistance Flexibility to support varied operational needs and schedules Comfortable working independently with minimal supervision
Pay: From $14.50 per hour

Expected hours: 15.0 - 25.0 per week

Benefits:

Employee discount
Work Location: In person