Job Description

Job Summary

We are seeking a dynamic and detail-oriented Opening/Closing Manager to assist in or solely lead operations during key hours of the day. This pivotal role involves overseeing daily store functions, managing staff, ensuring excellent customer service, and maintaining operational excellence. As an energetic leader, you will coordinate opening and closing procedures, supervise team members, and uphold store standards to create a fantastic experience for our customers. Your proactive approach will drive sales, optimize inventory management, and foster a positive work environment that motivates staff and delights customers alike.

Duties

Lead the opening and closing of the store, ensuring all procedures are executed efficiently and accurately Supervise and motivate team members during shifts, providing guidance on customer service, sales techniques, and operational tasks Coordinate employee orientation, training & development to ensure staff are knowledgeable about store policies, POS systems, and safety protocols Oversee cash handling, cashiering operations, and store security measures to safeguard assets and ensure compliance with company policies Manage inventory control including stocking, merchandising, pricing adjustments, and stock replenishment to maximize sales opportunities Conduct employee interviews and participate in recruiting efforts to build a strong team aligned with company values Monitor metrics such as sales targets, budgeting, and sales management to meet or exceed performance goals Oversee purchasing decisions and vendor relations to ensure optimal inventory levels and cost-effective procurement Implement marketing initiatives at the store level to promote sales events or new product launches Maintain excellent communication with staff by providing clear instructions on phone etiquette, organizational procedures, and customer service standards Ensure compliance with health & safety regulations while fostering a welcoming environment for both employees and customers

Requirements

Proven management experience in restaurant environments with supervisory or assistant manager roles preferred Strong leadership skills with the ability to motivate teams and manage multiple priorities effectively Excellent communication skills in English; multilingual or bilingual abilities are a plus for diverse customer bases Demonstrated experience in retail sales management, inventory control, POS systems, cash handling, and merchandising practices Skilled in employee orientation, interviewing techniques, training & development strategies Ability to handle customer inquiries professionally via phone or in-person with excellent phone etiquette Organizational skills with keen attention to detail for shift management and store operations oversight Experience with marketing initiatives is advantageous Strong time management skills to prioritize tasks during opening/closing shifts efficiently
Join us as an Opening/Closing Manager if you're passionate about leading teams in a fast-paced environment! Bring your energy, leadership talent, and organizational expertise to create outstanding experiences while driving store success. We value proactive managers who thrive on teamwork and operational excellence--ready to make a difference every day!

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 20 - 40 per week

Benefits:

Employee discount Flexible schedule Paid time off
Work Location: In person