Job Description

GLOBO is seeking

US-based qualified interpreters in the Peoria, Illinois area

who want to support their community while enjoying flexible work options such as

on-site interpreting

,

telephonic interpreting (TI)

, and

video remote interpreting (VRI)

.

You

must permanently reside in the United States

to be considered for this role.

This is a

domestic position

, meaning you may travel to client sites in the Peoria area for in-person assignments and/or work remotely from your home office for TI/VRI work.

About the Role

As a US-based GLOBO Interpreter,

you need to:

Represent GLOBO during on-site encounters with the clients. Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone between languages. Closely follow client instructions, professionally interject only when additional clarity or repetition is required, and manage the flow of the conversation. Answer all client calls professionally, relaying first name and interpreter ID for every call. Always use polite forms of expression, enunciate clearly, and strive to provide legendary customer service, even in emotionally charged situations. Conduct intake and pre-session scripting for each client. Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone between languages. Closely follow client instructions, professionally interject only when additional clarity or repetition is required, and manage the flow of the conversation.

Technical Requirements for Remote Work (TI/VRI)

are:

High-speed wired internet service with minimum download speeds of 10MB and upload speeds of at least 5MB. A noise-canceling quality hardwired headset. Computer/laptop device. Webcam. HIPAA-compliant workspace area with good lighting. Solid background suitable for virtual calls.

Your Background and Experience:

Complete fluency in English in addition to your mother tongue. Depending on the language pair, 2+ years of documented professional interpreting experience is desired. Excellent cultural understanding and ability to clearly explain cultural concepts to avoid miscommunication. Medical terminology knowledge and the ability to reference medical glossaries during interpreting. Training Program in the interpreting and/or language industry is a plus. You must adhere to consent to submit a copy of your criminal background report/clearance in the onboarding process.
If you're passionate about language access and want to support the Peoria community, we'd love to hear from you. Please submit your application today!

Job Type: Freelance

Pay: $22.00 - $25.00 per hour

Expected hours: No less than 2 per week

Benefits:

Flexible schedule Work from home
Work Location: In person