Job Description

Indotronix is seeking a Onsite Job - Field Service Technician for a Job Opportunity in

Position Description:

• Systems has a job opening for a Field Service Technician for Hill AFB, Utah.
• Primary duties: Provide desktop/laptop and some server, IT support for customer; some of the job requirements as listed
• Supports computer users with installation of hardware/software and networking components to meet personal computer needs
• Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning
• Resolves issues including contacting and assisting vendors Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment
• Diagnoses and resolves complex end-user hardware/software problems including network, desktop, printer, remote access software, VoIP, mobile devices, MS Office, MS OS (Win XP, Vista, win 7, WIN 10) etc.
• Performs new computer configuration and coordinates the workstation upgrade/replacement process -Participates in the deployment of new software platforms
• Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete
• Verify with the customer that the problem has been resolved and close case

Skills Required:

• Hardware/software requirements: Experience with McAfee -MS OS; MS XP, win 7, Win 10 MS Office Suite, MS Server 2003/2008
• Candidate must work well in a team environment
• Have excellent communication skills
• Candidate must be a self-motivated.
• Have excellent trouble shooting and analytical skills
• Excellent knowledge of computer hardware, software, and terminology
• Excellent knowledge of computer systems and local area networks
• Excellent computer skills
• Excellent organizational skills

Experience Required:

• Minimum 5 years\xe2\x80\x99 experience in an IT support role

Education Required:

• High School/GED

Indotronix is an Equal Opportunity Employer

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Indotronix International Corporation